21.4 Live Known Issues

seems I stuck with same random BOMB (instead of Quest giver) in merceneries.
Did they fix ‘retire’ option and new run on same map no longer generates new option for MYSTERY ?

Mercenaries won’t start on my chromebook. But does start on my android phone.

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Sylvanas Task 17 says “Gain 90 Attack using Banshee Bolt” I tried pretty much everything else, so I think it’s uncompletable and not just a visual bug.

That hotfix deleted multiple players’ battlegrounds rating. I had just started playing the game and was over 4k and still well into pushing and my rating was reset after the first game of the next day.

Can we have any acknowledgement that this is an issue and is being addressed? Support told me to avoid playing the game until it was fixed.

Objective 10 of Baron Gedon and 6 of Antonidas cannot be completed

This is a known visual bug that will be addressed in a future patch. For now, the issue resolves itself when the page refreshes.

Scabbs #14 is also not able to be completed. Sylvanas #17 has a weird workaround which requires Tamsin to be used. Mutanus #9 has weird behavior and Voone#14 progress doesn’t trigger upon rush attacks and requires a 2nd turn to manually attack with dragons

Thanks for the report. I’ll pass these along to the team to be fixed in a future update.

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Task 13 ( 4 heroic bounties) doesn’t work for Xyrella or rich king. Stays at 0/4 and doesn’t complete.

Hello, Gnomesayin. I know there are a lot of things going on with Mercenaries that I am sure the development team is taking a look at, I just wanted to confirm if the dev team saw the post I made please (I know there have been a lot of posts to look through):

I was wondering is there a potential bug with getting Portraits in packs or is there something I am missing (or is it supposed to be that difficult to get Portraits at the end). I didn’t know where to make the post, and just wanted to check was here better for you.

Hey, that’s incredible! I’m sorry the experience wasn’t what you wanted, but what you’re describing doesn’t necessarily sound like a bug.

After some player feedback, we updated the pack disclosures site to try to be a bit clearer on how packs work. Basically, the system is not designed to go through the progression for all Portraits within a rarity before landing on Coins–when converting from a Mercenary Card, it picks a straight random mercenary and then checks if there are any available Portraits to offer for that particular mercenary.

Thank you for the reply, I really appreciate it.

Do you recommend me to keep purchasing packs to get Portraits or wait for a special offer? I don’t want to cause a problem or anything, but there isn’t any plans to update the packs to do Portrait protection correct?

Do you have any recommendation for how I should try and get the rest of the Portraits?

Hey, I can’t speak to products we haven’t announced yet, but I can say that the team is aware that for some players the portraits are a priority and that the team has plans to make offerings that should appeal more to that type of player. If you hang tight for future updates on that front, you’ll have more options that, I think, should be better for what you specifically are looking for–or at least give you some alternative routes to consider.

Increased the spawn rate of Furlbogs in the Winterspring area.
should be Furbolg

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Bug Reporting

THE MODE: Mercs

Grommash Quest-12

Can’t passing this quest , there are still are 0

It says ‘Deathblow 75 times’
so i assumed i have to kill 75 enemies with my first skill

but it isnt progressing.
I tried to kill enemies with my second and third skills also but it also doesnt progress…

Does anyone can hotfix it that?.. plz

Thank you very much for replying and helping, I really appreciate it and it means a lot.

Please pass along positive feedback to the team, I love the new game mode. I will keep an eye out for new updates and offers.

Hey there. Still waiting on some information on the rating reset experienced by a number of players. I was told to keep an eye on the forum and nothing has even been posted acknowledging the issue. I lost over 4000 rating after just starting the game and beginning to climb in MMR. I was told by support in a ticket response to avoid playing more games until this is fixed. Any word?

Thank you for the update! I appreciate the feedback.

-Valas

Experienced a bug in Mercenaries PvP where summoned minions like Saurfang summoned minion and Samuro Images are improperly being counted as “not acted yet” for Diablo’s Fire Stomp ability even if they have attacked and acted before Diablo’s ability goes off.

Separately (also in Mercs), I have had rare cases where a summoned minion will not show up on my board even if the ability is cast and the history bar shows it was cast. I have had this happen with Saurfang and Gruul’s summon abilities in both PvP and PvE. It happens very infrequently though so it’s tough to pinpoint what led up to the bug of the minion not showing up (I’m also aware of board size and this has happened with <5 minions on my side).

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To confirm, I’ve seen others report Grommash task #12 too but wasn’t entirely sure about it yet. Cheers for bringing it up, was currently doing his tasks.