Technical Support
Topic | Replies | Views | Activity | |
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Known Technical Support Issues [Updated June 16, 2020]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
10 | 47010 | June 16, 2020 | |
How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
2 | 21680 | February 25, 2019 | |
Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
3 | 9782 | February 25, 2019 | |
Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
0 | 11672 | February 25, 2019 | |
Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
2 | 9374 | February 25, 2019 | |
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
5 | 17356 | February 25, 2019 | |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
4 | 13509 | February 25, 2019 | |
Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
2 | 11086 | February 25, 2019 | |
Disconnect in game
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0 | 8 | April 23, 2024 | |
Shop disabled on pc, works on phone
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9 | 144 | April 22, 2024 | |
You are currently offline message (HS disconnects)
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5 | 2160 | April 22, 2024 | |
Quest bug not progressing
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0 | 13 | April 22, 2024 | |
Game loads but Menu is stuck
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0 | 20 | April 22, 2024 | |
Cannot play the game, stucking at menu
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19 | 110 | April 22, 2024 | |
Whoops, looks like something broke, give it another shot
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4 | 103 | April 21, 2024 | |
Lags on every screen transition, and quest journal stuck
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3 | 67 | April 20, 2024 | |
Shop does not work for me
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0 | 55 | April 20, 2024 | |
Can't queue into standard ladder with my hunter deck
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1 | 25 | April 20, 2024 | |
Quest bug that make not appear/progress
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0 | 24 | April 19, 2024 | |
Hs mobile keeps trying to update
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1 | 33 | April 19, 2024 | |
Hearthstone Crashes on my iPad Increasing in Frequency
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0 | 24 | April 19, 2024 | |
Keep getting DC from battlegrounds duo
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8 | 174 | April 19, 2024 | |
Stuck in a Login Loop on my mobile phone: Redmi Note 12
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0 | 30 | April 19, 2024 | |
Battle.net Won't Sign-In
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0 | 22 | April 19, 2024 | |
Battlegrounds bug
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0 | 63 | April 18, 2024 | |
Cant play rogue
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0 | 29 | April 17, 2024 | |
Singles Hearthstone Battleground Disconnecting
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0 | 41 | April 17, 2024 | |
File: x86\audioplugin_fluxer.dll infected Gen:Trojan.Heur.GZ
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1 | 105 | April 17, 2024 | |
My antivirus flagging one of HS's files as a Trojan
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3 | 201 | April 17, 2024 | |
After last patch cannot play anymore
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2 | 99 | April 17, 2024 |