Stuck on "Opening the Helliquary" Quest - Rayek Unclickable / Wrong Objective Text

Bug Report
1

I am completely blocked on the tutorial quest “Opening the Helliquary” in Westmarch.

  • Issue: Rayek plays the dialogue telling me to “I want you to try something. Grab the Helliquary…then think of a demon you saw in your vision.”, but the actual quest tracker text on my screen says “Channel the Helliquary”. no helliquarry on the floor and i cant click anything. rayek doesnt do anything. also the questline should be “pick up the helliquary” after rayek says “I want you to try something…”, then talk to rayek. it should not be “channel the helliquary” which is weird

  • Bug: I have already picked up the physical box asset from the floor. Now, Rayek is completely unclickable, no cutscene or vision triggers, and I cannot interact with anything in the workshop to proceed.

  • Troubleshooting Attempted: I have tried using the “Unstuck” feature, changing difficulties, clearing my cache, and teleporting out/back into the zone. None of these have reset Rayek or the quest state.

    I believe the bug is tied now to my save file because i tried using other devices but does not fix itself

    PLEASE I AM ON THE VERY EDGE ON DELETING THIS GAME! i cant progress without finishing this quest

New note: i believe the bug revolves around a broken script because in my research the questline should be “pick up the helliquary” then “talk to rayek” however, it says “channel the helliquary” which should not be therefore something might have broken the script causing an overlap idk what. But this caused me to be locked in progression and also, even if logging in to different devices, it doesnt fix itself therefore another broken script occured causing it to be saved under the saved slot.

Potential fix: please for the love of the game can a mod just reset my quest? This is a temporary fix on my account i can think of while you create a workaround.

In addition to a description of the bug you are reporting, please provide:

Device Type: Mobile

Device Model: SM-X906B

Device Operating System: Android

Diablo Immortal App Version: 5.0.0

LOL JUST DELETE THE GAME DEV TEAM DOESNT EVEN RESPOND :skull: