To Blizzard and the Diablo Immortal team,
The main issue on the SA server is unfair lag, not the strength of players’ accounts. Previously, latency was around 30-40ms and the game ran smoothly, but now many matches in standard CB are unplayable, with latency often exceeding 160ms, which completely kills competitiveness.
Duo matches are mostly fine, but standard Battlegrounds are frustrating and unfair due to this persistent high ping.
We ask for urgent attention to server stability — players deserve fair play, not constant latency issues.
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I was hoping they would have fixed something with the latest maintenance they just did but logged in and my first BG was so laggy I wasn’t able to play!
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This lag is around since a few updates and breakes some bg runs completely and the next matches runs then normal again. I was hopeing for a fix too but this would nearly come close to a wonder here and i already was expecting that the bug got ignored from dev side. There are already many posts at this forum about it but i fear it will never get fixed and become the new normal.
It’s not a bug. This is happening because SA server matchmaking is being allocated to NA servers — meaning instead of 30ms latency, we’re jumping to 150+ ms, which is why the lag is so extreme.