Not able to purchase certain bundles in game shop since patch today

After today’s patch, I could not purchase in game bundles such as login boon, gemseeker’s chest. It says “Processing please wait” and nothing pops up after to allow me to complete the purchase. Was able to purchase Magnate’s supplies earlier so it seems to be an issue specific to certain in game bundles. Tried on many devices and does not work either

In addition to a description of the bug you are reporting, please provide:

Device Type: iPad
Device Model: Ipad Pro 13
Device Operating System: 18.7.7
Diablo Immortal App Version: Version 4.3.2.3480350.b3eaD472.3551353.e241.D.iPAD16,5

4 Likes

Same here on the login boon .. says processing but never completes transaction.

iPad Pro M4

Version .. 26.4.1

Same problem and nothing useful ofc from the devs. I repaired not useful so dont bother.

Same issue here! Plz fix thx!

Same issue for me on Ipad pro M4 , NA server ZK.

Same here. Unable to purchase new boon pack. Please fix this. You’re leaving cash on the table.

1 Like

Same here on iOS / iPadOS. Four people in clan chat have also reported the same issue.

Same issue here. On iOS. Hope it’s remedied soon

Same issue to me, can’t buy the login boon

Same issue Greater boon of Hope and Lucent bundle of Hope

1 Like

Same issue IOS. Purchasing disabled. Nothing working here.

Same issue with IOS, can’t purchase any bundles VIA the in game market.

I don’t know how bug reports are created, because I can’t find the button or option to click, but I have a problem. Since the last spring event, my daily gems are now limited to 12 unlinked gems, no more, no less, and it’s limiting the linked gems; it won’t give me more than 12… so I’m missing 24 gems :smiling_face_with_tear: If you can help me

Same here, this pkg. Rebooted iPad, did a full repair.