My character levelling up in the game is stuck at 799

[ASDAWDWD-3504]

In addition to a description of the bug you are reporting, please provide:
My, level day is over 810’ pauses at 799 to level up and there’s no motion
Device Type: Samsung galaxy s24
Device Model:s24
Device Operating System:
Diablo Immortal App Version:2.2.3

[Meteorblade-2266]

This is not a bug.

You have ignored the things the game told you to look at…

[ Not A Bug ] - Hero is "stuck" at Paragon 799

When the player’s hero reaches Paragon 799 the game directs the player to view their hero’s inventory screen and to click on their XP bar at the top left. Upon doing so, the player is shown the two criteria for unlocking access to the Inferno difficulties and Paragon 800+, i.e. Reach Paragon 799 and Kill Phangwrth on Hell 8 Once both of these criteria have been met (i.e. your hero is paragon 799 and you have killed H8 Phangwrth) the game directs you back to the Inventory screen and to click o…

[Scourge-2455]

Yeah, the best way is to get into a group with some higher ranked players to kill Phangworth. If you ask in chat some people will help you.