I have a bug report here: Legendary Gem Missing - #9 by JennaRae-11771
It hasn’t been addressed at all. I’ve even sent the link to customer support and they say that i have to wait for one of you to see my post. Same issue as Afrasia, only mine disappeared from my equipment slot and was replaced by an older legendary gem that i’d replaced with the mothers lament. the mothers lament was deleted from my account. So why does a whale get help within days yet my post has been up for over two weeks without a community manager even commenting on it? There isn’t equal treatment between Whales and F2P players by those in charge. It’s quite clear since the issue is the same. Legendary Gems have been deleted from accounts when class changing and while using the armory. Yet F2P players are just swept under the rug.