Issue with logging into my account

Dear Support Team,

I am experiencing an issue while trying to log into my account. Currently, I am logged in as a guest, and when I try to switch accounts by pressing the “Switch Account” button, nothing happens. No error message appears, I am not logged in, and the screen does not change in any way.

Could you please assist me in resolving this issue? I would appreciate any guidance on how to recover my account and log in successfully.

Thank you in advance for your help.

Best regards

1 Like

I have same issue.
But I have new Battle Tag (not my real Battle Tag). And now I can’t logg it to my account now .
I have tried gett my old back I have pay 3 x 119 kr to get my old battle tag so I can logg in to my games. It’s not working every time.its not my battle Tag on Blizzard and Diablo immortals.

same problem… i thought i’m the only one… waiting for someone with a kind heart to answer this post… :grinning: