Did not receive purchases from market

Bug Report
1

In addition to a description of the bug you are reporting, please provide:

Device Type: Ipason Desktop PC (2023)
Device Model: AMD Ryzen 5 5600G
Device Operating System: Windows 11
Diablo Immortal App Version: 5.0.0.3665303

I purchased 2 familars from the market. They are shown in the purchases tab on the market, and my orbs were removed, but I didn’t receive the familiars. I am really getting tired of this game stealing from me. Return now.

2

need to fully fill out above + proper version code (starts with 5) server and UID

3

That is the version shown in the pc launcher app. As far as device type and model, what does that even mean? They want processor? GPU? It is a Windows 11 pc. That should be enough.

4

current version is a 5.0, pc or laptop? how old? what brand

5

Thank you, i found the correct version. I was looking at the Battlenet version.