Cosmetics cannot be equipped on Character in Diablo Immortal

[Torqz-1844]

In addition to a description of the bug you are reporting, please provide:

None of my purchased or earned cosmetics will equip on my DH character in Diablo Immortal (MercedesPrime on Mask of Jeram)

Device Type: Desktop-M5Q1IH4
Device Model: Precision 5540
Device Operating System: Windows 11 PRO for Workstation
Diablo Immortal App Version: 3.0.0.2133272

[Meteorblade-2266]

@Torqz-1844

None of my purchased or earned cosmetics will equip

This is the single most mis-reported thing on Bug Report…

[ Not A Bug ] - Hero's armour / weapon cosmetics are not showing

If you have cosmetic armour / weapon equipped, but you’re not seeing the appearances of them on your hero, confirm they’re marked as enabled. Screenshots to demonstrate… Enabled has a small icon at bottom right showing an open eye… [image] Disabled has a small icon at bottom right showing a closed eye… [image] Clicking on the eye toggles it between open (enabled) and closed (disabled). Despite numer…

[Torqz-1844]

Incorrect response. It WAS a bug. Several restarts and reloads of the game coincided with eventual resolution of the problem. Thanks for the attempt anyway but this was absolutely no help at all.