Clan Organization updates promised in notes, is not what was implemented

On the newest article posted on 23/09/2025, for the ‘Reap the Flesh Harvest’ update notes it was noted that changes will be made to aid Clan leadership in organizing, and although it’s a good step, what was said in that article, is not what was implemented. (Extract from notes pasted at bottom directly from article)

  1. Only the Clan lead can export the data
    → In my 3 years in this game, it’s almost ALWAYS an officer that does the actual up keep of their clan information, and the notes did say Clan Officers lack access, so why only give the Leader the ability to download, why not the officers as well? How does this ‘streamline’ the organization when it’s now reliant on one single person to download?

  2. Export Member Data tool which includes Combat Resonance, Attributes, and combat power stats
    → Here is what it actually exports: 5,Indréa,1045,Druid,4714,Blade IV; count,Name,Paragon,Class,Reso,Rank.
    → Where is the attributes and the combat power stats? Why say it and then not have it? Also, why not just have the person who export select what they want to export?

  3. The sorting and filtering on Reso and level is nowhere to be seen, all that was added was the activity total. The paragon level filter was always on the ‘Player’ filter, so where exactly is the Reso filter?

I was so excited when I saw the notes, as collecting and tracking clan info has been my job as officer for 3 years, and it was such a tedious process that became nearly unbearable over the 3 years, and just the class and reso alone is already a win here, where my problem comes in is that the update did not deliver on what it said it would and inadvertently adds an obstacle that wasn’t necessary with limiting to who can download. Even just adding an ‘admin’ role the leader can assign would’ve been more useful.

Clan Management Optimizations

We’ve made several updates to the Clan Management System to help streamline how it’s organized, and to make it easier to tactically communicate and organize your Clan as a Leader.

Clan Officers often lack easy access to their individual Clan members combat power, resonance, and participation for planning around Shadow Wars, Vigil of Blades, and Rite of Exile. We’ve now added an Export Member Data tool which includes Combat Resonance, Attributes, and combat power stats. These tools were functionally inspired by similar systems found in World of Warcraft.

To help see who performed member changes within your Clan, there’s now a history list to keep record of members joining, leaving, kicked, and appointed to a position.

It can be difficult to notify Shadows who fail to meet rank requirements, so we’ve added a bulk mail option by rank so you can notify a large amount of members at once.

There is now a filtering and sorting option by **level and resonance** to make going through a Clan member list easier and less tedious to navigate.
3 Likes

I agree that either officer can download or be able to assign a player those rights.

Dearest clan officer,

I’d like to offer my apology because the forum software only lets me give your post a single Like. Rest assured, I gave that Like button a damned good thrashing and bonked it over the head with my hammer good and proper to make sure it had absolutely understood that it was the biggest Like the forums have ever seen.

On an unconnected note, was this enough to avoid being metaphorically stabbed this week, ma’am?

I agree. It doesn’t make a lot of sense to announce a load of fields that should be exportable in the patch notes, and then not let the option actually export them, in addition to this not being functionality that the Leader could individually delegate to a specific officer, or just the officer class in general.

Heck, the back-end for this isn’t complicated. Presumably it’d be enough for this data to be exported as a plain-text comma-separated-variables file, it doesn’t even need to be fancy .XML or anything. Importing a .CSV into Excel, or a Google spreadsheet, would allow all the sorting / selections to be done.

It seems that the best way to get bugs prioritized these days is via the official Discord server. Devs occasionally check this forum, but community managers are actually staffed to triage issues reported on the Discord server during business days which boosts the chance of an issue getting attention as long as it has enough up votes.

I filed a feedback report there. Unfortunately, the forum doesn’t allow me to include links in my post so I have to work around it. Remove all the spaces in the following line and past it into the browser address bar:

Discord . com /channels/ 1306678804848185344/ 1465432833685192808/ 1480345904988033116

Or, search for a thread named “Include more data in clan member CSV export” in the feedback-and-suggestions channel.

If you want this issue prioritized, consider up voting.

The thread showing people how to do this was posted over two years ago.
It has been linked to over 300 times since it was posted…

Using those instructions, your link would have looked like…
Discord.com/channels/1306678804848185344/1465432833685192808/1480345904988033116

By the way, URLs are case-sensitive, so the initial letter of discord should be lower case.
Anyway, someone could then come along and embed it for you…

Of course, unless you’ve signed up to join the official Diablo Immortal Discord server that link’s not followable anyway.

Thank! I’ve not seen that. I should’ve thought to use preformatted text.

URLs are case-sensitive, so the initial letter of discord should be lower case.

Not all parts of URLs. Most URLs consist of the scheme, hostname/domain, path, query parameters, and fragment. Scheme and hostname/domains are always case-insensitive, per RFC 3986 6.2.2.1:

   When a URI uses components of the generic syntax, the component
   syntax equivalence rules always apply; namely, that the scheme and
   host are case-insensitive and therefore should be normalized to
   lowercase.  For example, the URI <HTTP://www.EXAMPLE.com/> is
   equivalent to <http://www.example.com/>.  The other generic syntax
   components are assumed to be case-sensitive unless specifically
   defined otherwise by the scheme (see Section 6.2.3).

https://www.rfc-editor.org/rfc/rfc3986.html

In this case, whether the letter “D” in the domain is in uppercase or lowercase doesn’t matter. For some reason, when I tried to work around the link issue, the forum post editor would only treat it as not a hyperlink when I capitalize the “D” (combined with all the spaces added to the rest of URL; the spaces alone didn’t do the trick).

But of course preformatted text works much better.