After the recent game update, I found my items lost in the stash: 2 Grand Charms and 2 Raid Charms, they couldnt be my operating mistake, because the Grand Charms were locked, and different charms need different methods to destroy. And I dont even have enough points to upgrade a new lvl 13 raid charm to lvl 20 like before (if I salvaged my lvl 20 raid charm, i should have enough points to make another lvl 20 from a lvl 13 raid charm, so that proved the charms were gone, instead of being salvaged).
In addition to a description of the bug you are reporting, please provide:
Device Type:PC
Device Model:PC
Device Operating System:Win11
Diablo Immortal App Version: latest