In addition to a description of the bug you are reporting, please provide:
Device Type: iphone 17
Device Model: iphone
Device Operating System: ios 26.5.2
Diablo Immortal App Version: diablo immortal
I have already flushed DNS, toggled regions, cleared local caches, and tried mobile data routing.
I have also deleted and restored both battlenet app and the game multiple times in an effort to resolve this issue.