Device Type: iPhone
Device Model: iPhone 16
Device Operating System: iOS 26.5.2
Diablo Immortal App Version: Latest Version
While running an Ancient Rift with the Mirror Event active, I inserted 7 Eternal Legendary Crests (and additional Legendary Crests if applicable) and completed the rift normally.
However, after completing the rift, the Legendary Gem reward chest did not appear, and I received no Legendary Gems at all, despite the crests being consumed.
This appears to be a serious bug because the crests were used, but no rewards were granted.
Please check the server logs for my account and restore the missing Legendary Gem rewards if possible.
Thank you.