Why is generic gear class locked?

  1. What are all of the stats on the items? This would potentially help shed some light on your issue.

  2. It’s possible that items bound to the account on spiritborn are incorrectly bound to just spiritborn due to the expansion flag being erroneously coded. You can see whether it’s a character lock or a class/expansion lock by making a second spiritborn to see if they can equip the items in question.