Well, you probably know, latest patch is causing major issues

Since 06/10/2026 patch 3.0.4 was released, which in itself couldn’t be downloaded unless I restarted my computer, I have had crashes, error and a lag death on HC. Who ever sent that patch out, really consider firing them. Yes, my drivers were up to date, I check. Now I deleted and reinstalled.

Get better Blizztard.

I thought Blizzard would be better than this

Same issue here. It really sucks!!! I will try to reset graphic driver today and maybe format the PC, if it doesnt work Im giving up. Blizzard should refund us the money lol

My wife is having the same issue. Constant crashes with an error pop up (unfortunately she did not grab it)

the interesting thing is our PC’s are fairly close in specs. Same video cards in both machines. hers has a newer motherboard and processor than mine. both running 64gb RAM
she has an intel core i9 14th gen. I am running an older 12th gen i9

the video cards are both NVIDIA GeForce RTX 4070 Ti supers
drivers are all up to date.

Try reducing her core speeds to 4.2 or lower. Most of the 13th and 14th gen Intel CPUs are faulty.

I played thursday and extreme lag and some freezes . I tried to load today and nothing. It took 5 minutes just to load temis and nothing is moving and everything is stuck. I played this game 2 years ago on a lesser pc. And ive been playing the last 2 months with ZERO issues. No crashes, no lag, no nothing. Now this video game is unplayable. Has anyone heard ANYTHING about this? Im a 15 year vet of WOW so im used to blizz having bad patches. But there is always a blue post about it. What is going on?

Are you on the East Coast of the US? I know some ISPs had routing problems over there, and you’re reporting something similar to lag.

As for blue posts, the tech support team has been gone for over 2 years.

Same problems today. I doubt it is the ISP as the new issue is after freezing and stuttering for a few minutes I give up and exit diablo. It freezes on exit. I have to close through task manager and then my whole system is slow for awhile. Again, this NEVER happened until this week. I am very upset to hear you say there is no tech support for this game. Its a live service game. Is there anywhere blizzard itself communicates with its customers about this service?

My specs in case it matters:

12th Gen Intel(R) Core™ i7-12700 (2.10 GHz)

16.0 GB RAM

NVIDIA GeForce RTX 3060 (12 GB)

Speedtest shows my dl speeds at 950 mbps

Did deleting and re-installing fix your issue?

Many live service games don’t include tech support. Blizzard used to offer it on a courtesy basis, but it was discontinued for all game titles.

The Bnet launcher, the Support Site, Twitter, and sometimes an occasional post in the forum.

I am pretty sure now it is a connection issue. My normal gameplay latency is 90-100 which is not ideal. After loading into a solo instance (like undercity) it jumps to 150-200. Loading into a capital or a helltide it jumps to over 2000. And i disconnect every 30-45 minutes. I am using a vpn, everything else is closed, have high speed internet with a wired connection, updated network driver and all the graphics settings are turned down to low. Any advice/help?

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