Unable to claim gifted “Lord of Hatred” – error message

Hi

I’m having an issue wint claiming a gift.

A friend bought me Lord of Hatred expansion as a gift. When i try to accept it through battle.net or web, i get the following message:

”Something went wrong. An error occurred on the page you attempted to access. Please check back later.”

I’ve tried multiple times, there is red dot on gifts in battle.net app after every restart.

What can i do now?

14 Likes

Wait. It’s a cluster F right now. Nobody can pre-order nor accept it as a gift.

3 Likes

Nobody can buy it at the moment so it makes sense that you can’t accept it either. At least not on PC.

My friend just bought ultimate edition and now i can buy it too.. but can’t get my gift

1 Like

Hello friend, I too am having difficulty claiming the free Herald of Hatred pet.

2 Likes

Currently the store is DOA, and everything that is connected to it is too.

Can’t claim either, Assuming they are prioritizing store purchases, as annoying as that is for us.

same, I was gifted and a streamer friend was gifted but neither of us can claim

1 Like

Still unable to accept the gift on my end as well, so we’re all out here struggling if a friend decided to surprise us, lol.

2 Likes

Same here been waiting hours

2 Likes

Buying was of course not an issue - as usual here in the EU.

But the gift cant be claimed because “something went wrong”

1 Like

did they fix it the gift box ???

no, they don’t care if you have bought it already

It may be easier if we consolidate threads

Why is almost every Massive stuff up, 5almost 5 hours in and i can’t even play Seriously, is this company run by 10 Year olds?

1 Like

same here…. can’t claim the gift as it shows “something went wrong” message….

Has anyone had any luck with gifted exp ??? Is there any blizz employees looking at it ?

Same! …at 05:30 and now its 11:09!

They know about the issue

https://www.reddit.com/r/diablo4/comments/1pklnj6/comment/ntm5gtt/?context=1&captcha=1

1 Like

Any plans to fix it in an appropriate time? been waiting 6hours…

2 Likes