Nope cant log in with my Rouge either just keep looping. That on my laptop. But on my home Desktop still works. UGH.
Getting message code account locked 395002
Also having the same issue and havenāt been able to play my main character in days.
My Sorcerer is restored. Thank you!
Just tried my druid and I was able to log in as him again. Yāall rock ty so much!
I had this issue, but figured out a reason that resolved with world tier switching. I never finished the quest to go from world tier 2 to world tier 3 after doing first capstone because party members triggered the transfer before I could do quest.
I was able to go back to world tier 2, complete the quest, and transfer to world tier 3.
Maybe someone else has a similar issue. But this worked for me.
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THis issue still persist.
The problem persist when a player on a lower tier joins a person on a higher tier i.e a world tier 3 joins a person on world tier 4ā¦ It will let them join on world tier IV but then it will disconnect them and not let them log back in. To fix you have to go back to tier 2 or 1 and then transfer back to your highest world tierā¦ If you want to party with someone on a higher tier that higher tier has to lower their world tier to join you.
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Got my character back that was bricked since last Monday
i Still canāt login to my character
I have good news. Last night I was finally able to login with my original early access character that was bugged. Maybe they fixed it. Or maybe it had something to do with the fact my alt finally got to level 50 and completed the Capstone dungeon, and graduated to Tier 3 content. Then I took my first character and disabled his main story quest. The next day, I was able to log in with him. Problem solved.
Finally got my barb back .
My necromancer is blocked the same way since a server crash (restart ?) this morning at 11:15. Itās a bit frustrating for a 70ā¬ game that could very well have been solo/coop.
Donāt worry guys, the in-game store is working fine 
Update Day 2: still unable to play my necromancer
Update Day 3: Finaly I can play again.
@Ironthorne
Tried to log in this AM to endless loading screen. Same thing this afternoon. Level 48 Necro
Thanks friend, this worked! This was happening to my gf after we did the dungeon to get to world tier 3. Turns out we finished the dungeon and I changed us to WT3 before she got the quest complete notification, so she was in WT3 without having unlocked it and it booted her.
Thanks again!
Dearest Kershew, I am happy most of us have our characters back and are able to play again, But the fact is that anything we did during early access was eclipsed by us not be able to play for longer than early access ran. I think it would be only fair to offer us compensation in platinum. I dont think it is unreasonable.
This issue started for me yesterday (June 13th) and has persisted today.
Hey all, try changing the tier level and logging in. This fixed my issue for me.
I had joined someone prior to getting DCed who was on tier 3, which I hadnāt yet unlocked on my account. I hadnāt noticed the tier level until like the 10th time I tried to get in and realized why it wasnāt letting me in.
None of these fixes work and all Iām locked out of all characters in the same way. Guess weāll wait a few more weeks for troubleshooting despite this being a known issue during beta #1ā¦
This is happening to me yesterday, just got disconnected while at the Stash and now am stuck in this character select loop.
(Only main character)
Ticket: US92517598
@Kershew