Returning bundle wasted and ruined character

Console Bug Report
1

After being gone for quite some time, I came back for the goblin event.
I load onto my main, and see the return gift task. Tried swapping characters to make use of it, but it is forced on first login.

The level 50 did nothing.
The forced equipped gear deleted my old stuff with no way to claim.
The perk tree reset my abilities and I have no idea what my build was.

Can I revert my profile or something? Cause this is a a great reason to just quit again… I was planning to make a new character to play again, but that is a massive waste and a total undo of the work I had…

2

OMG what a waste!!!
You had spent how much time in your previous char? 30 min?

3

Aw gee, maybe somewhere around 5 days palytime. Which is like 2 months for me.
From someone that played for a bit after launch. Before all the instant finishes came out.

See, this is why I quit. Have an issue, report the issue, and some piece of crap belittles you for it. Sorry I don’t play like you do, having hours after junior high with no job or adult stuff to deal with.

I was told by the useless support to make a post here and ticket, so I did. Glad to see nothing changed in a year.