Quest “Madman, Crowned” bugged

I cannot progress in the quest “madman, crowned”. Esu is supposed to walk to the next location, but he takes two steps then stops. He doesn’t move after that. I’ve tried walking to the next location without him, traveling to another city then back in, restarting the game, restarting my Xbox… nothing works. I’m BEYOND frustrated with it after waiting 2 weeks for a fix.

Exact same issue on ps4 as well. Really frustrating.

Im having the same issue on ps5 and xbox one I want a refund on both of my vessel of hatred expansions! Seeing how its so early in the main questline