In Diablo IV, when in the cosmetics menu, none of my purchased cosmetics have “Shop” and “Theme: abc…” on them.
I’ve tried
Scan and repair
Reset all settings to default, as well as adjusting settings individually
On both my Desktop and Laptop (problem follows me)
If you search for “Diablo 4 - Cosmetics missing their shop and theme information - Blizz please fix!” on youtube you will see a video I made for a reddit post on the issue that shows me in game on two characters, with nothing showing up. There’s also a reddit post I made. Both use my same account name “alvehyanna”
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I have the same issue. Yet, my daughter’s account works just fine.
Mine’s broken/missing on PS5 and PC
I thought maybe it was my account or the game version, but I tried from a different account and had the same issue. I uninstalled and reinstalled. I tried fixing and repairing. All nothing. It looked like one day it was back working but then suddenly stopped and I cannot say why.
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Just come across this issue today as well. Worked fine yesterday but today everything is blank. Scan and repair found nothing. Make using the wardrobe a royal pain now.
This issue is in the stable as well.
This has been bugged for a while with no blue in sight. At least acknowledge you have a problem. Maybe stop laying people off…
same problem all new items are not in my wardrobe
I also been having this problem all season, it makes de wardrobe very difficult to use. Please acknowledge the problem at least.
Still with this problem even after todays patch, is there any workaround?