Yes and thank you for that, I am not a uber uber pro, I mean I build this PC myself out of parts, installed everything and I use WIndows for 2,5 decades now, actually started with a WIndows 95 when I was 8 years old But even me don’t know everything about Windows and hardware etc. I always had peers to give me tips, trial and error and I google a lot to figure out if there are solutions already, I feel I tried everything but I am very sure I didn’t, tho
Regarding overclocking, CPU and RAM should run on stock. I once used the XMP Profile, but after a mainboard bios update it stopped likeing it. Refused to boot with enabled XMP Profile, so it’s running on 4800 MHz now. The only “adjustment” I have it running the RTX 4090 on -40% power limit offset to safe power, but as mentioned above it still runs games on UHD in 144Hz fine, I disabled this to see if it affects diablo, but it doesn’t change anything. So Also on overclocking level not much I can do, sadly
you can try setting the ram for example from 6400 to maybe 4000 in the Bios.
Some Ram are like B grade and hit the max frequency but if they are under stress they crash.
Usually this is not marked on the Ram or package
Way to make an old man feel old… lol. My first computer was a IBM XT with a 8088 CPU and a 10lbs keyboard. haha ahh the good old days of upper and lower memory.
I miss the (my) old times as well, building PCs felt so much easier. Modern hardware feels so much more complex and painful, especially when it comes to RGB with every vendor having his own software that may breech your system at some point
Modern OS are filled with stuff most people don’t need at all. But that’s what it is, it’s also exciting, but it also drives one crazy if you just can’t figure out why a game you just want to play in your limited free time crashes out of no where.
I can’t blame myself for not trying anything, but I also think it shouldn’t be a customers issue to resolve those issues. I mean if other software runs fine, I’d assume they do something more correct xD
This forum is full of threads of people facing similar issues. They are all different, but probably related. I don’t want to blame the devs, I can only imagine how complex the code base of D4 actually is, I am a developer myself so I know the pain and bugs are everywhere, nothing to avoid that. But if there is a tool, that asks for error reports, I would assume that they monitor this and try to fix this. Given I face those crashes (sometimes more / sometimes less) from the start up, I am either in a very small user group, so I am not important enough to get a fix shipped, or they have a backlog that scrolls to infinity… Anyway it’s really frustrating, tho
I am running on stock 4800 MHz, not sure if lowering it might cause more issues?
There is no stock 4800.
Base Ram is run at like 1200,1600,1800, 2400…
Ram is manufactured and certified with again a example 6400.
This 6400 is the max at what runs the Ram stable.
That is true for B Grade Ram, however A Grade Ram can be overclocked and runs stable at a slightly higher frequency.
To reach a value that is like 4800 you set xmp mode in the Bios.
So setting it lower to (for example 3000) than the certified max value which is in your case i assume 4800 will not cause issues, but take the stress of the Ram and in most cases you won’t even notice.
D4 is one of the worst performing PC games I’ve played in recent years. Nothing but performance issues and stutters on a very high end PC (13700k, 4090), that plays every single other game I play flawlessly. Some areas of the game like Caldeum and Denshar (lower PVP zone) are a massive stutter fest, with the stutters occurring at consistent intervals, when traversing via horse/mount. Stutters when opening inventory, stutters when opening paragon board. Massive FPS drops when moving the mouse cursor in the social screen, while in a full party, or now in the paragon menu, due to some mouse polling issue with the game. No amount of driver updates, windows settings, or game settings change anything. The game just runs like crap on some hardware configurations.
I like D4 and generally defend it but it’s performance is awful.
I use 2x32GB G.Skill Trident Z PC 6000 (F5-6000J3040G32GX2-TZ5RK)
in my Gigabyte Z790 Aorus Master (rev 1.0), they are listed in supported, however when I updated BIOS back in S2 because of this issue, the XMP Profile stopped working and so I set “Default” in BIOS and that ended up with 4800, tho.
4800 is something like a safe fail value set by gigabyte where the ram supposedly runs stable with the motherboard.
Now after hearing that i would assume that your ram has a issue as it should run on max = 6000.
G.Skill is good ram usually, however you just might received b ram or it got a little static.
Oh no, that sounds bad. This PC was quite costly, I was mad already when I discovered the XMP Profile no longer works but endlessly grateful it booted fine without it and thought I might be fine. It worked before I updated the BIOS what I did in order to get D4 to run, I was asked to update everything…
There is no way I can exchange the MB, it would mean completely re-assemble the PC which is painful, I don’t ever want to touch the power plug of the 4090 because of the known melting issues. I made sure to plug it perfectly, but I don’t want to pull it. Best I could do is changing RAM, but that also comes with a cost… FML No idea what I should do then
Any advice?
The thing is, the game ran completely fine yesterday in a 5-6 hour game session, so I thought the sfc /scannow fixed it, today it started well again, but 2nd dungeon and I was back to error reporter again…
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Edit: Okay, I researched a little, it’s a common thing and 4800 is a stable config. Even tho it would be nice to have faster clock times, it’s nothing I necessarily need, so I can live with that. There are not signs of the RAM being unstable. There are no blue screens, no errors in event log that even hint on such a problem and I played quite some hours in BG3 without any crashes. As Urza mentioned above, if RAM would be defect I would notice this. Diablo 4 ran just fine yesterday, no crash for hours and then one day after it’s back again? The client shutting down presenting an error reporter just doesn’t suggest it’s a RAM issue…
Difficult to diagnose.
Could be just ram address cluster defect that isn’t always addressed, could be a graphic card memory buffer issue, could be a motherboard slot defect, defective cluster on the drive that was not isolated, etc, etc
Not to mention that the game could have issues with you pc build components combination.
If your still in warranty and want to try replacing the ram then contact G.Skill support and get your ram replaced. They usually send one set out and you send the “defective” ones back.
Edit: forgot to ask, how are your temperatures, fans front in, back and top out?
Yeah, that’s always the thing, hard to tell and if everything else runs completely smooth… I mean, sure maybe it isn’t always addressed, but why only D4 does it? Other processes can eat up same amount of RAM and doesn’t have such issues, that what baffles me…
True, could be. Other Games seem to not have any issues, tho - While other players face similar issues with D4
I digged a little more and found where crash reports are stored. Actually the error looks like this:
Searched for this and people reported issues like this since game release.
Technically they should, bought them end of Dec 2022. Still not sure if I should go that route without having a really strong guess, but nothing but some Diablo 4 crashes suggest that anything could be wrong ._.
Temps seem to be fine, the GPU doesn’t get any hotter than a hot summer day. For real, it has 6 fans in front in a push-pull setup for the GPU AIO
CPU is 13900K which tends to get hotter by design, but the 3 Fan AIO to blowing top out keeps it in okayish temps and rear has 2 additional fans, I don’t see any outstanding temps that are worrying at all overall, as I said the Machine seems to run just fine overall, it’s really a bummer the game I originally bought a new PC for has such issues… I did nothing, absolutely nothing different yesterday and game ran crash free from start to finish. Today it just starts to crash again,
Maybe I should just accept it and go put my free time in another game that just works xD But I am a Diablo Main, I don’t want to bench it
To be honest, without events that point to the reason for crashing and after reinstalling etc. the only way to get to narrow the issues is reflash to a older bios that worked.
Then go the easiest of the diagnosis and replace the ram with the warranty service.
Well those kind of crashes happen since game release, I updated the BIOS in like first half of S2 when crashes became worse, I risked bricking my stuff for this already and since then RAM no longer runs on XMP. Then a patch fixed the problems the whole time in S2 - Only with start of S3 it came back, no patch helped for now, but they broke other stuff.
Thanks for your time, trying to help me. It pointed me into some directions that I digged into, but my conclusion is, that I will not exchange anything on a system that works fine except for one game that has issues - And it’s not only me having those issues. Would be different if this forum wouldn’t be filled with similar/identical complains. I will wait until they fix it.
It’s simple. I am a good customer, bought the 99$ version of D4, bought every season pass (2x accelerated), also a few skins. If it doesn’t get fixed I will just stop caring and find other games that just work. Who knows what they do in their engine, what deep guts are doing wierd things with the systems, as a customer with a system that runs everything else fine I don’t feel responsible in solving this.
I would be glad to help, provide everything I can to help blizzard to fix this, so feel free to contact me at any time, but I will just stop to touch a running system on my end.
Who knows, maybe next patch fixes it… Somehow blizzard is quite radio silent again for quite some time now, hope they are all right.
I will try my best to finish the season journey asap and then just stop. And if S4 won’t fix it, i guess i will be done for good. Wanted to buy the expansion, but if i have to expect that I won’t be able to play it, why even bother with it then.
But even me don’t know everything about Windows and hardware etc. I always had peers to give me tips, trial and error and I google a lot to figure out if there are solutions already, I feel I tried everything but I am very sure I didn’t, tho 
