Like it or not, it comes with the territory of being a business. Communication with the customer base is a MUST. A lack of communication with the customer base tends to reflect badly upon the business in question. In this case, Blizzard QA fell asleep at the wheel & botched the launch of VoH. While I haven’t had any issues with crashing as other have, I have noticed an uptick in lag & rubberbanding in-game. These issues were few & far between pre-VoH deployment/launch.