AMD Radeon RX 7600 here, started getting the black screen last season even before upgrading my graphics card. This season it seem much worse, all drivers are up to date.
Disappointing to see no progress when there are so many that can easily reproduce the bug by just playing in a party, do some gaming and teleport to a town waypoint, happens at least ever couple teleports, so maybe every half hour of gameplay.
Just a few months remaining and it will be a wholeass year! Great job blizzard, honestly.
Just adding to the pile
RX 6750XT
5800X3D
Game is unplayable for sure, having to close and open it again every 5 ~ 10 teleports and losing all my buffs is driving me crazy actually. I might hurt someone very “soon™” 
.
oooh… our first 7800xt this season… do you have SmartAccessMemory enabled in your AMD Adrenaline Software Studio? (genuinely curious because I’m on a 7900xt and was making a list when I got to the bottom and threw it all away)
Just making a list of the reported products so far…
Lone Reports:
9070xt
6900xt
Multiple Reports:
7800xt
7600
6800xt
6800s
6750xt
6700xt
6700
6650xt
6600xt
6600
5700xt
VEGA series
RX580
Yes, 6700XT here.
Had hope that this issue would be gone in the new season. Yet it haunt us non stop.
sad.
you can add 6600xt too
This is unacceptable. This AAA game was destroyed for many of us since the expansion release. Then blizzard PROMISED in other thread that they will fix this (in January) so people don’t refund. Now, we can’t play and we also cannot refund a game that they broke but promised to fix. They don’t care even about EU consumer law since they know that single human being cannot take them to the court. This is absurd. I think that they will do fix this ONLY if a huge youtube person brings this topic up, otherwise they don’t give a damn
You can add 6700 as well. Had this issue since season 3. Way worse these past two seasons.
i got this response from the support team
"
Since the basic troubleshooting for the issue has not worked and your hardware meets the requirements, though issue still persists, we would need to report this on Technical Support - Diablo IV Forums while I understand it seems these are ignored and that will not be adressed, these all are reviewed and checked by the D4 team, us Customer support can’t directly address or fix in game issues.
We truly appreciate your understanding and patience. Please take care and don’t hesitate to reach out if you have any other issue or doubt.
GM Aedaidru"
It’s worse than it’s ever been.
You can add AMD Vega series too.
This bug is soooo frustrated!!!
My response from support was
"I understand that you contacted us because you continue facing the same issue when trying to play Diablo IV.
Having done the pertinent investigation, I was able to make an adjustment in our systems. I will kindly ask you to wait for 24 hours before trying the following troubleshooting steps in order to solve this inconvenience: [link to useless site]
Once again, I really appreciate your understanding regarding this decission and I hope this adjustment and extra information had been useful for you, dear"
I wonder what this mentioned adjustment is, but I doubt it works
I tried that route before and got the same runaround. Useless links, unhelpful comments, and telling me to come to the boards they’ve ignored and still haven’t fixed the issue on… super helpful Blizz.
On the other thread someone recomennded using BES (Battle Encoder Shirasé) and limiting D4.exe by 10%. I tried this and I am playing 2h now without disconnect
Which thread? I can’t find the description of how to do this
I saw it. But it seems rather skidish. Can i trust this program?
what program did you target? Battlenet or Diablo?
probably this one : https://www.reddit.com/r/diablo4/comments/1icr8ty/comment/mq27jm4
https://www.virustotal.com/gui/file/e6261258a3c6956c52296b7aadda39a1dc6b586a3a6b7d6b15681f04248a418b
BSE is compareable to “ProcessLasso”
Looking at the log i found something new - at least for me.
prior to every TP-Crash there are the following lines, at least 10 to 15 each, one after another
UIInventory: missing currency slot for currency type: 71
Unable to get client inventory data because user ID -1 is not valid
[streamline][warn][tid:5508][13104s:731ms:275us]dxgiSwapchain.cpp:214[Release] We are releasing the SL SwapChain, but the native swap chain still has refcount 1
have also this black screen, mostly unplayable.
Last all season since the launch, i was with a Nvidia graphic card, but now im with a 7700XT,(and a 7800X3D but since more years)
And this is the first time ive got those ******* black screen every 3/4 teleport …
Well ok. Nvidia im back soon
So we know it black screens when you teleport from instanced content to a town…
What if you used the “Leave Dungeon” instead to return to the over world…
Do you get a black screen doing this?
And a follow up… can you teleport from anywhere on the over world to anywhere else on the over world with out black screens?