Happened to a clan mate who plays on xbox as well
https://cdn.discordapp.com/attachments/988150486144253952/1249851507172573346/Diablo_IV_2024-06-10_19-20-46.mp4?ex=6668ce6c&is=66677cec&hm=7b1541252bbbfa3c2393ffff47596782ca0f53099ab37c06389e75beb306df00&