Game Freezes/Crashes GPU fans screaming when opening specific UI Elements - June 2023

Technical Support
510

FIX THIS SH!T, PLEASE.

D7470F5F-0E0C-4961-97FD-1F4D8E606BE4

Windows 10 Pro 64-bit
AMD Ryzen 5 3500
ZOTAC GTX 1660 SUPER AMP OC (Superior 1845mhz OC)
GIGABYTE B450M DS3H Motherboard
16GB 3600mhz DDR4 Memory
512GB NVMe M.2 SSD R:3500 W:2000
650W 80Plus Bronze Certified PSU

TOTALLY UNPLAYABLE AND CRASH EVERYTIME!!!

E 2023.07.08 08:15:41.643038 [Game] Waited at least 10s for the render thread to complete!
E 2023.07.08 08:15:51.851045 [Game] Waited at least 10s for the render thread to complete!
E 2023.07.08 08:15:52.566513 [Game] pm_dx12::Device::CreateBuffer: CreateCommittedResource Failed - Error : DeviceLost, SystemCode : 0x887A0006 (DXGI_ERROR_DEVICE_HUNG)
E 2023.07.08 08:15:52.566528 [Game] [Prism] pmDevice::CreateBuffer() () - DeviceLost, Device removed reason : DXGI_ERROR_DEVICE_HUNG
E 2023.07.08 08:15:52.566532 [Game] [Prism] Device removal detected.

I 2023.07.08 08:15:52.566712 [Crash] GetLastError() = 0
The operation completed successfully.

I 2023.07.08 08:15:52.566845 [Crash] Thread ‘SNOFilesAsyncHelper’ handling fatal error
E 2023.07.08 08:15:52.567056 [Game] pm_dxgi::Instance::Present: Present Failed - Error : DeviceLost, SystemCode : 0x887A0005 (DXGI_ERROR_DEVICE_REMOVED)
E 2023.07.08 08:15:52.567096 [Game] [Prism] Present Failed - Error : DeviceLost, SystemCode : 0x887A0005 (DXGI_ERROR_DEVICE_REMOVED)
E 2023.07.08 08:15:52.567100 [Game] [Prism] pmCmdQueue::Present() - DeviceLost, Device removed reason : DXGI_ERROR_DEVICE_REMOVED
I 2023.07.08 08:15:52.568511 [Crash] UnhandledExceptionFilter
I 2023.07.08 08:15:52.568637 [Crash] Crashed thread: ‘SNOFilesAsyncHelper’ (0x44dc)
I 2023.07.08 08:15:52.568702 [Sigma] — OS memory stats -----
I 2023.07.08 08:15:52.568760 [Sigma] Virtual Mem Total: 26545.20 MB
I 2023.07.08 08:15:52.568814 [Sigma] Virtual Mem Used: 14671.29 MB
I 2023.07.08 08:15:52.568868 [Sigma] Virtual Mem Used by Process: 7964.91 MB
I 2023.07.08 08:15:52.568920 [Sigma] Phys Mem Total: 16305.20 MB
I 2023.07.08 08:15:52.568974 [Sigma] Phys Mem Used: 10034.76 MB
I 2023.07.08 08:15:52.569026 [Sigma] Phys Mem Used by Process: 4984.30 MB
I 2023.07.08 08:15:52.569080 [Sigma] — OS memory stats end-----
I 2023.07.08 08:15:52.569179 [Sigma] Opening dump file
I 2023.07.08 08:15:52.569345 [Sigma] Dump file opened
I 2023.07.08 08:15:52.569409 [Sigma] Starting dump
I 2023.07.08 08:15:52.908034 [Sigma] Created dump after 1 attempts
I 2023.07.08 08:15:52.908246 [Sigma] Saved dump file to ‘D:\Diablo IV\Fenris-0.dmp’

UNHANDLED EXCEPTION: NONCONTINUABLE_EXCEPTION (c0000025)
I 2023.07.08 08:15:52.923047 [Crash]
I 2023.07.08 08:15:52.923102 [Crash]
I 2023.07.08 08:15:52.923159 [Crash] ------------
I 2023.07.08 08:15:52.923212 [Crash] Stack Crawl:
I 2023.07.08 08:15:52.923266 [Crash] ------------
I 2023.07.08 08:15:52.938456 [Crash] DBG-ADDR<00007FFA35D4CF19>(“KERNELBASE.dll”)
I 2023.07.08 08:15:52.938600 [Crash] DBG-ADDR<00007FF66F3CC04A>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938664 [Crash] DBG-ADDR<00007FF66F3C77EA>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938721 [Crash] DBG-ADDR<00007FF66F45501D>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938774 [Crash] DBG-ADDR<00007FF66F455D84>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938829 [Crash] DBG-ADDR<00007FF66F490F31>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938883 [Crash] DBG-ADDR<00007FF66F499886>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938939 [Crash] DBG-ADDR<00007FF66F460510>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.938993 [Crash] DBG-ADDR<00007FF66FE10CFE>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939047 [Crash] DBG-ADDR<00007FF66FE10E40>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939134 [Crash] DBG-ADDR<00007FF66FEA6A10>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939200 [Crash] DBG-ADDR<00007FF66FEA5B7C>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939254 [Crash] DBG-ADDR<00007FF66F3BE80B>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939308 [Crash] DBG-ADDR<00007FF67029A11E>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939361 [Crash] DBG-ADDR<00007FF6702B5A0E>(“Diablo IV.exe”)
I 2023.07.08 08:15:52.939459 [Crash] DBG-ADDR<00007FFA37787614>(“KERNEL32.DLL”)
I 2023.07.08 08:15:52.939514 [Crash] DBG-ADDR<00007FFA386026B1>(“ntdll.dll”)
I 2023.07.08 08:15:52.939847 [Crash] 17 frames dumped

I 2023.07.08 08:15:52.939908 [Crash]
I 2023.07.08 08:15:52.941372 [Crash]
I 2023.07.08 08:15:52.941472 [Crash] ------------------------------------------------------------------------------
I 2023.07.08 08:15:52.941529 [Crash]
I 2023.07.08 08:15:52.941584 [Crash] ----------------------------------------
I 2023.07.08 08:15:52.941639 [Crash] Loaded Modules
I 2023.07.08 08:15:52.941692 [Crash] ----------------------------------------
I 2023.07.08 08:15:52.941744 [Crash]
I 2023.07.08 08:15:52.947223 [Crash] DBG-MODULE<00007FF66EEF0000 02f2f000 “Diablo IV.exe” “Fenris_ar.pdb” 0 {40d6f3c4-da1a-4037-87cc059792f60a37} 3 1688164391>
I 2023.07.08 08:15:52.947382 [Crash] DBG-MODULE<00007FF9B7E70000 00e98000 “libxess.dll” “libxess.pdb” 0 {afcd2c22-6fa0-4394-a41edefd46a3c015} 1 1678303045>
I 2023.07.08 08:15:52.947441 [Crash] DBG-MODULE<00007FF9DE080000 000f5000 “Windows.Networking.dll” “Windows.Networking.pdb” 0 {52b5474a-61d1-1df4-f5785dc9c3c02bc6} 1 2279792514>
I 2023.07.08 08:15:52.947497 [Crash] DBG-MODULE<00007FF9E74C0000 00039000 “Windows.Networking.HostName.dll” “Windows.Networking.HostName.pdb” 0 {2b40cb29-0753-d546-6fe9fa6264fbbcc9} 1 705983935>
I 2023.07.08 08:15:52.947552 [Crash] DBG-MODULE<00007FF9EE1B0000 00c77000 “vivoxsdk.dll” “vivoxsdk.pdb” 0 {4d1a41bd-1afa-4eca-94d755271f175cc9} 1 1654617137>
I 2023.07.08 08:15:52.947614 [Crash] DBG-MODULE<00007FF9EF8F0000 002d1000 “nvspcap64.dll” “nvspcap64.pdb” 0 {667f2eb3-612c-45c2-a2d1f69b5c2da625} 36 1674231759>
I 2023.07.08 08:15:52.947669 [Crash] DBG-MODULE<00007FF9F6DF0000 00501000 “D3D12Core.dll” “D3D12Core.pdb” 0 {da78fb02-1b1b-4b37-b9d1ca1c1dfbb384} 1 1639029081>
I 2023.07.08 08:15:52.947769 [Crash] DBG-MODULE<00007FFA072C0000 00016000 “mskeyprotect.dll” “mskeyprotect.pdb” 0 {793d5669-edc6-32ac-b59ff92305230801} 1 3360084650>
I 2023.07.08 08:15:52.947900 [Crash] DBG-MODULE<00007FFA07310000 00026000 “ncryptsslp.dll” “ncryptsslp.pdb” 0 {5dd9d549-d4f5-5be6-36d6288086ef4551} 1 1699192887>
I 2023.07.08 08:15:52.947958 [Crash] DBG-MODULE<00007FFA0CDB0000 00053000 “BiWinrt.dll” “biwinrt.pdb” 0 {da99f128-6538-8d52-f7d6afe63bc9af44} 1 2012433985>
I 2023.07.08 08:15:52.948016 [Crash] DBG-MODULE<00007FFA0D810000 00009000 “IconCodecService.dll” “IconCodecService.pdb” 0 {92a954cd-b124-86d1-dbda5b80937ef942} 1 3891007119>
I 2023.07.08 08:15:52.948076 [Crash] DBG-MODULE<00007FFA0EA00000 00192000 “_nvngx.dll” "nvngx.pdb" 0 {8445e18b-df3a-4db3-8d2bc76d312fc5b8} 1 1687552361>
I 2023.07.08 08:15:52.948135 [Crash] DBG-MODULE<00007FFA11F40000 00043000 “icm32.dll” “icm32.pdb” 0 {d2c9cf78-ad14-ec38-db778c83350cea99} 1 1474316886>
I 2023.07.08 08:15:52.948196 [Crash] DBG-MODULE<00007FFA12AA0000 0000a000 “SensApi.dll” “SensApi.pdb” 0 {ea8fe43c-e81e-1586-97d516771822eb2e} 1 3094357490>
I 2023.07.08 08:15:52.948252 [Crash] DBG-MODULE<00007FFA14F30000 000b9000 “Windows.Networking.Connectivity.dll” “Windows.Networking.Connectivity.pdb” 0 {42819146-56de-76e2-1d3b815ae7865235} 1 3315881860>
I 2023.07.08 08:15:52.948309 [Crash] DBG-MODULE<00007FFA18B30000 0000c000 “secur32.dll” “secur32.pdb” 0 {4103238d-f66a-8868-f72c432d27393c83} 1 2062290500>
I 2023.07.08 08:15:52.948364 [Crash] DBG-MODULE<00007FFA1AF80000 00011000 “XInput1_4.dll” “XInput1_4.pdb” 0 {829742f6-2595-d150-d816d7e4dd8f0cf2} 1 3804327266>
I 2023.07.08 08:15:52.948420 [Crash] DBG-MODULE<00007FFA1B260000 0009f000 “sl.common.dll” “sl.common.pdb” 0 {7cae03c0-5d27-48bc-b27870e5a7be4cde} 1 1683773019>
I 2023.07.08 08:15:52.948475 [Crash] DBG-MODULE<00007FFA1BE70000 00098000 “webio.dll” “webio.pdb” 0 {73625af1-0ce7-a65d-022cf3b1aab46ec2} 1 3833848479>
I 2023.07.08 08:15:52.948531 [Crash] DBG-MODULE<00007FFA1D330000 00022000 “sl.reflex.dll” “sl.reflex.pdb” 0 {33d931da-c425-4109-9c2fbce6f6efa5d6} 1 1683772997>
I 2023.07.08 08:15:52.948585 [Crash] DBG-MODULE<00007FFA1D360000 00067000 “sl.interposer.dll” “sl.interposer.pdb” 0 {dd4186d6-b3d0-4f6e-8047daf88593395e} 1 1683772993>
I 2023.07.08 08:15:52.948692 [Crash] DBG-MODULE<00007FFA1D3D0000 0007b000 “bink2w64.dll” “bink2w64.pdb” 0 {09236cfc-b3f4-4320-9e93e68c7b20eaf2} 1 1571776386>
I 2023.07.08 08:15:52.948751 [Crash] DBG-MODULE<00007FFA1D450000 00099000 “MSVCP140.dll” “msvcp140.amd64.pdb” 0 {ece81d3b-94b1-4a75-ba77e4e5ebc8735b} 1 1569614039>
I 2023.07.08 08:15:52.948808 [Crash] DBG-MODULE<00007FFA1D6F0000 00021000 “XeFX.dll” “XeFX.pdb” 0 {7d4abe7c-f48f-4e2e-b980e1f614523434} 1 1678297406>
I 2023.07.08 08:15:52.948864 [Crash] DBG-MODULE<00007FFA1D880000 00052000 “CUESDK.x64_2015.dll” “CUESDK.x64_2015.pdb” 0 {273eb5bc-af1b-41ed-b17dd83f8a8f0978} 1 1545058627>
I 2023.07.08 08:15:52.948918 [Crash] DBG-MODULE<00007FFA1D9C0000 0002b000 “D3DSCache.dll” “D3DSCache.pdb” 0 {889cd0e7-4e3b-8682-7d30bfdde352c6d1} 1 1688550949>
I 2023.07.08 08:15:52.948973 [Crash] DBG-MODULE<00007FFA1E890000 00152000 “InputHost.dll” “InputHost.pdb” 0 {ff25c36e-dcc6-4d89-9e5de0ca5d66ca35} 1 2770122906>
I 2023.07.08 08:15:52.949032 [Crash] DBG-MODULE<00007FFA1FF10000 00737000 “MessageBus.dll” “MessageBus.pdb” 0 {3e4214ca-94b5-42e3-ba09be011911952d} 14 1573217556>
I 2023.07.08 08:15:52.949089 [Crash] DBG-MODULE<00007FFA20740000 00141000 “Windows.UI.dll” “Windows.UI.pdb” 0 {b042658c-73e0-3596-77ac87e1b74094be} 1 24073832>
I 2023.07.08 08:15:52.949149 [Crash] DBG-MODULE<00007FFA209D0000 05edb000 “nvwgf2umx.dll” “nvwgf2umx.pdb” 0 {8a7129e9-5019-4512-ac2f4775157452a2} 1 1687553039>
I 2023.07.08 08:15:52.949209 [Crash] DBG-MODULE<00007FFA26AE0000 00034000 “dbgcore.DLL” “dbgcore.pdb” 0 {4c153e6b-fd9d-06fe-a18e3c2d9835a76c} 1 3892614870>
I 2023.07.08 08:15:52.949266 [Crash] DBG-MODULE<00007FFA26B20000 000f9000 “TextInputFramework.dll” “TextInputFramework.pdb” 0 {7d77a488-8e53-ec9e-dcae137f7c6d5734} 1 2973563847>
I 2023.07.08 08:15:52.949324 [Crash] DBG-MODULE<00007FFA26C20000 0079f000 “nvapi64.dll” “nvapi64.pdb” 0 {daaba711-1f0d-4d85-b59fd581601bee75} 1 1687552348>
I 2023.07.08 08:15:52.949379 [Crash] DBG-MODULE<00007FFA27B10000 00026000 “Tolk.dll” “” 0 {00000000-0000-0000-0000000000000000} 0 1650460376>
I 2023.07.08 08:15:52.949443 [Crash] DBG-MODULE<00007FFA29060000 0000a000 “rasadhlp.dll” “rasadhlp.pdb” 0 {35d4c21c-edfb-30af-46feee9e4e10378b} 1 1242704408>
I 2023.07.08 08:15:52.949500 [Crash] DBG-MODULE<00007FFA29070000 00020000 “d3d12.dll” “d3d12.pdb” 0 {16d514a4-0e44-e7af-db51edf557ed8073} 1 3895648412>
I 2023.07.08 08:15:52.949551 [Crash] DBG-MODULE<00007FFA29890000 00082000 “fwpuclnt.dll” “fwpuclnt.pdb” 0 {09608684-3225-2de4-02a4b9f95a010440} 1 1528208136>
I 2023.07.08 08:15:52.949611 [Crash] DBG-MODULE<00007FFA2B370000 001e4000 “dbghelp.dll” “dbghelp.pdb” 0 {579ad62e-0c80-cb33-195112e4016cd229} 1 2082042897>
I 2023.07.08 08:15:52.949671 [Crash] DBG-MODULE<00007FFA2C620000 0000c000 “VCRUNTIME140_1.dll” “vcruntime140_1.amd64.pdb” 0 {f85f651f-19ab-4f0b-ac21510e2de2a59e} 1 1569614038>
I 2023.07.08 08:15:52.949727 [Crash] DBG-MODULE<00007FFA2CB70000 0000c000 “XeFX_Loader.dll” “XeFX_Loader.pdb” 0 {4a4d1bb7-ea72-4f89-82539b18c76f8c07} 1 1678297392>
I 2023.07.08 08:15:52.949781 [Crash] DBG-MODULE<00007FFA2CB80000 00009000 “WSOCK32.dll” “wsock32.pdb” 0 {aa7dd88c-5850-5a67-cdc7f816f36cf987} 1 1458174250>
I 2023.07.08 08:15:52.949834 [Crash] DBG-MODULE<00007FFA2CE00000 00027000 “WINMM.dll” “winmm.pdb” 0 {31adb453-ffaf-ae03-33718e86e81811cf} 1 3100257655>
I 2023.07.08 08:15:52.949893 [Crash] DBG-MODULE<00007FFA2D890000 0001c000 “SPINF.dll” “spinf.pdb” 0 {5117c52f-88d7-f249-230f5c66806547b3} 1 4176427444>
I 2023.07.08 08:15:52.949950 [Crash] DBG-MODULE<00007FFA2DBA0000 000bc000 “nvldumdx.dll” “nvldumdx.pdb” 0 {9291490d-acd2-4ae7-a8f8be7eaad7f551} 1 1687552307>
I 2023.07.08 08:15:52.950113 [Crash] DBG-MODULE<00007FFA2DC60000 00014000 “DEVRTL.dll” “devrtl.pdb” 0 {67aab93b-862b-d4af-eafeef7418a54c56} 1 11079215>
I 2023.07.08 08:15:52.950202 [Crash] DBG-MODULE<00007FFA2F1A0000 00148000 “drvstore.dll” “drvstore.pdb” 0 {ae023631-1925-ecd6-0144df9cbdbb6b37} 1 2031199277>
I 2023.07.08 08:15:52.950312 [Crash] DBG-MODULE<00007FFA2F310000 0003b000 “dxcore.dll” “DXCore.pdb” 0 {8f50320a-e761-0508-d80184c1bed349d9} 1 3002465626>
I 2023.07.08 08:15:52.950376 [Crash] DBG-MODULE<00007FFA2F470000 0010a000 “WINHTTP.dll” “winhttp.pdb” 0 {9b6d94ee-fdda-35a0-06a5c92d6d2a0f36} 1 862231783>
I 2023.07.08 08:15:52.950435 [Crash] DBG-MODULE<00007FFA2F7C0000 0001d000 “dhcpcsvc.DLL” “dhcpcsvc.pdb” 0 {1d215ba8-fe9f-dd7d-00af0c6b8ab7e468} 1 1534751972>
I 2023.07.08 08:15:52.950491 [Crash] DBG-MODULE<00007FFA2F850000 00085000 “MMDevApi.dll” “MMDevAPI.pdb” 0 {7d99781a-f0c6-c3bb-8fd59e4f7c44af20} 1 12713954>
I 2023.07.08 08:15:52.950546 [Crash] DBG-MODULE<00007FFA2FBF0000 00011000 “ColorAdapterClient.dll” “ColorAdapterClient.pdb” 0 {1389c05d-2178-9888-e18bcbd31b44711a} 1 2900060839>
I 2023.07.08 08:15:52.950602 [Crash] DBG-MODULE<00007FFA2FC70000 0000a000 “VERSION.dll” “version.pdb” 0 {7ecfcc58-6d6a-a8fe-95166abb4a567c13} 1 340988162>
I 2023.07.08 08:15:52.950661 [Crash] DBG-MODULE<00007FFA2FCD0000 00031000 “cryptnet.dll” “cryptnet.pdb” 0 {d9606a06-4f93-7b16-319fa454318b8c61} 1 4077896824>
I 2023.07.08 08:15:52.950718 [Crash] DBG-MODULE<00007FFA2FD30000 00017000 “dhcpcsvc6.DLL” “dhcpcsvc6.pdb” 0 {5e9f1c92-43eb-268d-9e092b36daf20b7d} 1 3721666392>
I 2023.07.08 08:15:52.950774 [Crash] DBG-MODULE<00007FFA2FD70000 000ae000 “mscms.dll” “mscms.pdb” 0 {f835191c-410a-c13b-2b130992f66a48d2} 1 1640494898>
I 2023.07.08 08:15:52.950829 [Crash] DBG-MODULE<00007FFA2FE70000 00182000 “AUDIOSES.DLL” “audioses.pdb” 0 {f42e0d2c-255c-c561-26544a8d526f13a5} 1 4247932618>
I 2023.07.08 08:15:52.950885 [Crash] DBG-MODULE<00007FFA30000000 001b4000 “WindowsCodecs.dll” “WindowsCodecs.pdb” 0 {4066052f-2cec-8874-b1935503446a43c9} 1 533663757>
I 2023.07.08 08:15:52.950941 [Crash] DBG-MODULE<00007FFA301C0000 0000b000 “WINNSI.DLL” “winnsi.pdb” 0 {bb3c23d4-9e03-6425-d17d6078014b041c} 1 2125395518>
I 2023.07.08 08:15:52.950996 [Crash] DBG-MODULE<00007FFA303E0000 00207000 “twinapi.appcore.dll” “twinapi.appcore.pdb” 0 {93624d97-1617-6017-628e00403498291f} 1 1624405660>
I 2023.07.08 08:15:52.951051 [Crash] DBG-MODULE<00007FFA305F0000 000a1000 “WindowManagementAPI.dll” “WindowManagementAPI.pdb” 0 {ca0100b5-b031-e355-07d9d3a10ccb407c} 1 2419992133>
I 2023.07.08 08:15:52.951105 [Crash] DBG-MODULE<00007FFA31640000 00007000 “XINPUT9_1_0.dll” “XInput9_1_0.pdb” 0 {277f50ec-51ee-ed90-c93a75c4a5aee312} 1 572196266>
I 2023.07.08 08:15:52.951167 [Crash] DBG-MODULE<00007FFA316D0000 00017000 “VCRUNTIME140.dll” “vcruntime140.amd64.pdb” 0 {727b4067-d5ac-4c1e-ae5ae565c1588ab6} 1 1569614034>
I 2023.07.08 08:15:52.951245 [Crash] DBG-MODULE<00007FFA317E0000 000f6000 “PROPSYS.dll” “propsys.pdb” 0 {f9f39ad4-9013-6d70-0d4fc79a740b79b6} 1 979989517>
I 2023.07.08 08:15:52.951327 [Crash] DBG-MODULE<00007FFA31AB0000 00154000 “wintypes.dll” “WinTypes.pdb” 0 {32dd0d53-a589-f008-74ba155272579973} 1 1440779336>
I 2023.07.08 08:15:52.951388 [Crash] DBG-MODULE<00007FFA328A0000 001e3000 “dcomp.dll” “dcomp.pdb” 0 {0f536d95-8046-bf72-488830028aacac5c} 1 85410391>
I 2023.07.08 08:15:52.951444 [Crash] DBG-MODULE<00007FFA32A90000 0035e000 “CoreUIComponents.dll” “CoreUIComponents.pdb” 0 {93d62a29-44f1-cb17-57f422268b382ba0} 1 3459616227>
I 2023.07.08 08:15:52.951497 [Crash] DBG-MODULE<00007FFA33170000 000f2000 “CoreMessaging.dll” “CoreMessaging.pdb” 0 {0e6c55d2-212f-493d-95b93c893b36b3d0} 1 4054597010>
I 2023.07.08 08:15:52.951550 [Crash] DBG-MODULE<00007FFA33490000 00091000 “apphelp.dll” “apphelp.pdb” 0 {1c0ceb1a-c4d5-7d88-a1aabe4ed839b66d} 1 2640882674>
I 2023.07.08 08:15:52.951605 [Crash] DBG-MODULE<00007FFA33660000 0009e000 “uxtheme.dll” “UxTheme.pdb” 0 {9f61c272-251c-1096-c61f198cb9907201} 1 113001793>
I 2023.07.08 08:15:52.951662 [Crash] DBG-MODULE<00007FFA33760000 00014000 “resourcepolicyclient.dll” “ResourcePolicyClient.pdb” 0 {745c721f-2233-e918-ed85531902cdaa43} 1 4111285253>
I 2023.07.08 08:15:52.951716 [Crash] DBG-MODULE<00007FFA33860000 0002f000 “dwmapi.dll” “dwmapi.pdb” 0 {ae70e584-e089-4ea8-b973b064d99bc3b2} 1 2127301137>
I 2023.07.08 08:15:52.951813 [Crash] DBG-MODULE<00007FFA33B50000 00012000 “kernel.appcore.dll” “Kernel.Appcore.pdb” 0 {5e49b315-7247-a4ce-babe3e86c162bf9c} 1 4033953741>
I 2023.07.08 08:15:52.951873 [Crash] DBG-MODULE<00007FFA33D50000 00794000 “windows.storage.dll” “Windows.Storage.pdb” 0 {b44826ce-43a2-e70d-953f9fa7b6275422} 1 663159048>
I 2023.07.08 08:15:52.951930 [Crash] DBG-MODULE<00007FFA344F0000 0000d000 “HID.DLL” “hid.pdb” 0 {bcd6356d-30e5-90ab-602b18418de68fd4} 1 2529998450>
I 2023.07.08 08:15:52.951985 [Crash] DBG-MODULE<00007FFA34500000 00023000 “gpapi.dll” “gpapi.pdb” 0 {64fe7485-f51e-9ad8-f68ddac0f3f81be1} 1 320677618>
I 2023.07.08 08:15:52.952044 [Crash] DBG-MODULE<00007FFA34530000 000f3000 “dxgi.dll” “dxgi.pdb” 0 {708029f7-c782-d5f8-9f4dce5947f0bace} 1 3824413449>
I 2023.07.08 08:15:52.952099 [Crash] DBG-MODULE<00007FFA34820000 0003a000 “fwbase.dll” “fwbase.pdb” 0 {03e4156c-d80f-f38e-4be27ca10b599dd5} 1 2835133941>
I 2023.07.08 08:15:52.952157 [Crash] DBG-MODULE<00007FFA34860000 000a1000 “FirewallAPI.dll” “FirewallAPI.pdb” 0 {ead2c6ba-ce7a-40b2-256cd35329a8480f} 1 608212042>
I 2023.07.08 08:15:52.952214 [Crash] DBG-MODULE<00007FFA34BF0000 00097000 “schannel.DLL” “schannel.pdb” 0 {0f833093-96a4-7fc0-941df717b03d0d4c} 1 1887008342>
I 2023.07.08 08:15:52.952271 [Crash] DBG-MODULE<00007FFA34CD0000 00034000 “rsaenh.dll” “rsaenh.pdb” 0 {e282ac38-8eb0-f46c-84d9b23cfb48fd90} 1 2847141691>
I 2023.07.08 08:15:52.952326 [Crash] DBG-MODULE<00007FFA34DF0000 00033000 “ntmarta.dll” “ntmarta.pdb” 0 {aeec81d0-5cb7-34c3-e3fdb90242efb91a} 1 1029745924>
I 2023.07.08 08:15:52.952381 [Crash] DBG-MODULE<00007FFA350A0000 00012000 “UMPDC.dll” “UMPDC.pdb” 0 {70506691-1372-169e-08bcb22260f64cc2} 1 1493927030>
I 2023.07.08 08:15:52.952436 [Crash] DBG-MODULE<00007FFA350C0000 0003c000 “IPHLPAPI.DLL” “iphlpapi.pdb” 0 {14996322-e5b1-5803-1b51193f71e94d5f} 1 1650908844>
I 2023.07.08 08:15:52.952491 [Crash] DBG-MODULE<00007FFA35100000 000ca000 “DNSAPI.dll” “dnsapi.pdb” 0 {2c2a7815-9761-264e-5ad15dae51c665b3} 1 1736069799>
I 2023.07.08 08:15:52.952547 [Crash] DBG-MODULE<00007FFA351E0000 0004b000 “powrprof.dll” “powrprof.pdb” 0 {269647d7-a816-fb97-df6e45324856dc36} 1 2871989681>
I 2023.07.08 08:15:52.952602 [Crash] DBG-MODULE<00007FFA35420000 0006a000 “mswsock.dll” “mswsock.pdb” 0 {bcc0796e-6035-fc89-ce7531fb953fb072} 1 4096564257>
I 2023.07.08 08:15:52.952662 [Crash] DBG-MODULE<00007FFA35610000 00018000 “CRYPTSP.dll” “cryptsp.pdb” 0 {17cfc317-28b0-4198-7ccc51fc9cabcf70} 1 81361638>
I 2023.07.08 08:15:52.952718 [Crash] DBG-MODULE<00007FFA35630000 0000c000 “CRYPTBASE.dll” “cryptbase.pdb” 0 {c47f41e3-5d73-9c2c-30e3d66270ad094a} 1 686332483>
I 2023.07.08 08:15:52.952770 [Crash] DBG-MODULE<00007FFA356C0000 0002e000 “Wldp.dll” “WLDP.pdb” 0 {4049554b-7c23-a97f-00ccf4dd5865ef0f} 1 3678761583>
I 2023.07.08 08:15:52.952823 [Crash] DBG-MODULE<00007FFA356F0000 0003b000 “NTASN1.dll” “ntasn1.pdb” 0 {c8dd8abe-6e04-44af-3db421fbd5038c2b} 1 443565554>
I 2023.07.08 08:15:52.952877 [Crash] DBG-MODULE<00007FFA35730000 00028000 “ncrypt.dll” “ncrypt.pdb” 0 {a925ffd1-7a42-cf57-d9408c3ceb91c324} 1 930665917>
I 2023.07.08 08:15:52.953041 [Crash] DBG-MODULE<00007FFA35850000 00012000 “MSASN1.dll” “msasn1.pdb” 0 {a5a3b3cc-fc29-7817-025a58ae1a6872f4} 1 106720832>
I 2023.07.08 08:15:52.953100 [Crash] DBG-MODULE<00007FFA35A20000 00033000 “DEVOBJ.dll” “devobj.pdb” 0 {33c726b3-b6e1-f7d8-1c40737b522e4393} 1 185315890>
I 2023.07.08 08:15:52.953157 [Crash] DBG-MODULE<00007FFA35A80000 0000a000 “DPAPI.dll” “dpapi.pdb” 0 {09f7c11d-1509-d82a-bc1c8319f8a2a3e6} 1 2182944100>
I 2023.07.08 08:15:52.953214 [Crash] DBG-MODULE<00007FFA35B40000 00032000 “SSPICLI.DLL” “sspicli.pdb” 0 {951eba32-fa88-7837-18d0ad05e30aa527} 1 493371348>
I 2023.07.08 08:15:52.953274 [Crash] DBG-MODULE<00007FFA35B80000 0002e000 “USERENV.dll” “userenv.pdb” 0 {098da358-fd0f-4268-ba180a9c25a7ef60} 1 3434759695>
I 2023.07.08 08:15:52.953327 [Crash] DBG-MODULE<00007FFA35BC0000 00025000 “profapi.dll” “profapi.pdb” 0 {4feacda5-c1e1-1742-6e45ea58dd141ee7} 1 1656182534>
I 2023.07.08 08:15:52.953380 [Crash] DBG-MODULE<00007FFA35C90000 00082000 “bcryptPrimitives.dll” “bcryptprimitives.pdb” 0 {709449de-ab3f-d263-6509b2b83453e628} 1 2238088624>
I 2023.07.08 08:15:52.953475 [Crash] DBG-MODULE<00007FFA35D20000 002f6000 “KERNELBASE.dll” “kernelbase.pdb” 0 {9ba08829-26eb-51b8-474c4459c41541de} 1 3207594497>
I 2023.07.08 08:15:52.953567 [Crash] DBG-MODULE<00007FFA36020000 00027000 “bcrypt.dll” “bcrypt.pdb” 0 {80ab1dcd-e9c0-2f43-895cf69c1f02157e} 1 2278171848>
I 2023.07.08 08:15:52.953641 [Crash] DBG-MODULE<00007FFA36050000 0004e000 “cfgmgr32.dll” “cfgmgr32.pdb” 0 {6ff91d10-04ef-0d79-d6c794a8a9fc5f95} 1 517898589>
I 2023.07.08 08:15:52.953702 [Crash] DBG-MODULE<00007FFA360A0000 00067000 “wintrust.dll” “wintrust.pdb” 0 {2c16f308-2163-dca4-b6d62d02da329e54} 1 1699512657>
I 2023.07.08 08:15:52.953757 [Crash] DBG-MODULE<00007FFA36110000 0009d000 “msvcp_win.dll” “msvcp_win.pdb” 0 {05c9daa5-0c56-25a8-a54295b732954b3f} 1 958749903>
I 2023.07.08 08:15:52.953820 [Crash] DBG-MODULE<00007FFA361B0000 00115000 “gdi32full.dll” “gdi32full.pdb” 0 {ee6fb463-fa50-de97-596882a2e15799ed} 1 3097366874>
I 2023.07.08 08:15:52.953874 [Crash] DBG-MODULE<00007FFA362D0000 00022000 “win32u.dll” “win32u.pdb” 0 {771c2e28-ad61-1fa7-edee8227da66c935} 1 231539219>
I 2023.07.08 08:15:52.953927 [Crash] DBG-MODULE<00007FFA36300000 0015e000 “CRYPT32.dll” “crypt32.pdb” 0 {f651d1e1-38ae-7dfe-4445f9a336d7333b} 1 1326610194>
I 2023.07.08 08:15:52.953982 [Crash] DBG-MODULE<00007FFA36460000 00100000 “ucrtbase.dll” “ucrtbase.pdb” 0 {152b3c4f-5e1c-e0fe-6bc36e9f0f2b10e6} 1 735529151>
I 2023.07.08 08:15:52.954037 [Crash] DBG-MODULE<00007FFA36610000 0002c000 “GDI32.dll” “gdi32.pdb” 0 {130c9c6d-232b-6032-6f60a17ad912119d} 1 4004750461>
I 2023.07.08 08:15:52.954094 [Crash] DBG-MODULE<00007FFA367E0000 0046e000 “SETUPAPI.dll” “setupapi.pdb” 0 {04fbb38a-cb58-6d74-cc449f46005c4777} 1 1988142485>
I 2023.07.08 08:15:52.954149 [Crash] DBG-MODULE<00007FFA36C50000 00008000 “PSAPI.DLL” “psapi.pdb” 0 {ee2878ac-2a70-fe7d-5febbfc5e9b124a0} 1 260213810>
I 2023.07.08 08:15:52.954210 [Crash] DBG-MODULE<00007FFA36C60000 0006b000 “WS2_32.dll” “ws2_32.pdb” 0 {5c73fc6f-5404-0814-59a8538913657c76} 1 2951950683>
I 2023.07.08 08:15:52.954262 [Crash] DBG-MODULE<00007FFA36CD0000 000a9000 “clbcatq.dll” “CLBCatQ.pdb” 0 {803d98c6-c7ac-c9b7-cffb6612cac19177} 1 2814977598>
I 2023.07.08 08:15:52.954322 [Crash] DBG-MODULE<00007FFA36D80000 000cd000 “OLEAUT32.dll” “oleaut32.pdb” 0 {ec4cc2b6-83a1-0fff-6cfbf7db017772c5} 1 1633057643>
I 2023.07.08 08:15:52.954377 [Crash] DBG-MODULE<00007FFA36E50000 0001d000 “imagehlp.dll” “imagehlp.pdb” 0 {49ef799a-d6b8-3d7d-7f104cd7183ab873} 1 1032354488>
I 2023.07.08 08:15:52.954432 [Crash] DBG-MODULE<00007FFA36E70000 00354000 “combase.dll” “combase.pdb” 0 {a5fffa02-6286-992d-e4829636416ec4d1} 1 65528135>
I 2023.07.08 08:15:52.954487 [Crash] DBG-MODULE<00007FFA37270000 00114000 “MSCTF.dll” “msctf.pdb” 0 {f931d2de-724b-b4a9-15714316df759a71} 1 244136534>
I 2023.07.08 08:15:52.954542 [Crash] DBG-MODULE<00007FFA37390000 00008000 “NSI.dll” “nsi.pdb” 0 {989cf913-869e-877c-5c33b2024936c59c} 1 2862384513>
I 2023.07.08 08:15:52.954596 [Crash] DBG-MODULE<00007FFA373A0000 00126000 “RPCRT4.dll” “rpcrt4.pdb” 0 {d0ef4b1c-6d15-b335-e53d065ae964440f} 1 576827356>
I 2023.07.08 08:15:52.954652 [Crash] DBG-MODULE<00007FFA374D0000 0012a000 “ole32.dll” “ole32.pdb” 0 {0e66fbfa-df9f-efa9-b2bd5b1cf3db5556} 1 797476129>
I 2023.07.08 08:15:52.954707 [Crash] DBG-MODULE<00007FFA37600000 000af000 “ADVAPI32.dll” “advapi32.pdb” 0 {635baef4-ab0d-cedc-40ed62b11def583b} 1 1751767846>
I 2023.07.08 08:15:52.954760 [Crash] DBG-MODULE<00007FFA37710000 00055000 “SHLWAPI.dll” “shlwapi.pdb” 0 {6c0ea449-1cd9-4281-0eb75f64039e4937} 1 431707959>
I 2023.07.08 08:15:52.954814 [Crash] DBG-MODULE<00007FFA37770000 000bf000 “KERNEL32.DLL” “kernel32.pdb” 0 {f193989d-78e1-7120-b3bc156240bd021e} 1 4130119056>
I 2023.07.08 08:15:52.954868 [Crash] DBG-MODULE<00007FFA37830000 0009c000 “sechost.dll” “sechost.pdb” 0 {ed1e1f02-14c4-89c2-25b555b4d9e3df55} 1 2473636409>
I 2023.07.08 08:15:52.954922 [Crash] DBG-MODULE<00007FFA378D0000 00030000 “IMM32.DLL” “imm32.pdb” 0 {1f80564a-d676-c8d8-443320276d4f67e9} 1 1761546430>
I 2023.07.08 08:15:52.955020 [Crash] DBG-MODULE<00007FFA37900000 000ad000 “shcore.dll” “shcore.pdb” 0 {bf7576f8-54c7-b527-82a966f926e7b99b} 1 693325689>
I 2023.07.08 08:15:52.955079 [Crash] DBG-MODULE<00007FFA379B0000 0009e000 “msvcrt.dll” “msvcrt.pdb” 0 {8f2b808e-7da3-6eb9-0342fdd8bca575db} 1 1448058681>
I 2023.07.08 08:15:52.955136 [Crash] DBG-MODULE<00007FFA37C00000 0019d000 “USER32.dll” “user32.pdb” 0 {4a5643bb-15b1-0c67-66a6253b22cfefa8} 1 849519337>
I 2023.07.08 08:15:52.955192 [Crash] DBG-MODULE<00007FFA37E20000 00744000 “SHELL32.dll” “shell32.pdb” 0 {9df210bd-b4a2-d8fe-5f67a7fe119685ca} 1 3008951275>
I 2023.07.08 08:15:52.955246 [Crash] DBG-MODULE<00007FFA385B0000 001f8000 “ntdll.dll” “ntdll.pdb” 0 {e87b4736-5c12-1b11-2ac6799aa39f717f} 1 1376972005>
I 2023.07.08 08:15:52.955297 [Crash] ------------------------------------------------------------------------------
I 2023.07.08 08:15:52.955351 [Crash]
I 2023.07.08 08:15:52.955403 [Crash] ------------------------------------------------------------------------------
I 2023.07.08 08:15:52.955453 [Crash]
I 2023.07.08 08:15:52.955503 [Crash] ----------------------------------------
I 2023.07.08 08:15:52.955552 [Crash] x86 Registers
I 2023.07.08 08:15:52.955603 [Crash] ----------------------------------------
I 2023.07.08 08:15:52.955658 [Crash]
I 2023.07.08 08:15:52.955719 [Crash] RAX = 000000005252452 RBX = 0000000070eb242 RCX = 00000000000a0a3 RDX = 00000000422e4a7
I 2023.07.08 08:15:52.955773 [Crash] RBP = 00000000a7dfd42 RSI = 000000000000000 RDI = 000000000000000 R8 = 00000000422d015
I 2023.07.08 08:15:52.955825 [Crash] R9 = 0000000000aa000 R10 = 000000000000000 R11 = 000000000000000 R12 = 000000000000000
I 2023.07.08 08:15:52.955879 [Crash] R13 = 0000000071935f5 R14 = 00000000478cc00 R15 = 000000000000000 RSP = 00000000a7dfd21
I 2023.07.08 08:15:52.955932 [Crash] RIP = 0000000035d4cf1 FLG = 00000206 CS = 0033 DS = 002b
I 2023.07.08 08:15:52.955986 [Crash] ES = 002b FS = 0053 GS = 002b SS = 002b
I 2023.07.08 08:15:52.956038 [Crash]
I 2023.07.08 08:15:52.956087 [Crash]
I 2023.07.08 08:15:52.956192 [Crash] ----------------------------------------
I 2023.07.08 08:15:52.956346 [Crash] Memory Dump
I 2023.07.08 08:15:52.956406 [Crash] ----------------------------------------
I 2023.07.08 08:15:52.956456 [Crash]
I 2023.07.08 08:15:52.956508 [Crash] Code: 16 bytes starting at (EIP = 35D4CF19)
I 2023.07.08 08:15:52.956557 [Crash]
I 2023.07.08 08:15:52.956617 [Crash] 00007FFA35D4CF19: 0F 1F 44 00 00 48 8B 8C 24 C0 00 00 00 48 33 CC …D…H…$…H3.
I 2023.07.08 08:15:52.956674 [Crash]
I 2023.07.08 08:15:52.956726 [Crash]
I 2023.07.08 08:15:52.956774 [Crash] Stack: 1024 bytes starting at (ESP = A7DFD210)
I 2023.07.08 08:15:52.956828 [Crash]
I 2023.07.08 08:15:52.956881 [Crash] 000000FAA7DFD210: B0 3A 97 8D FC 01 00 00 20 24 EB 70 F6 7F 00 00 .:… $.p…
I 2023.07.08 08:15:52.956930 [Crash] 000000FAA7DFD220: 03 00 00 00 00 00 00 00 40 90 4A BF FD 01 00 00 …@.J…
I 2023.07.08 08:15:52.956982 [Crash] 000000FAA7DFD230: 25 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 00 %…
I 2023.07.08 08:15:52.957037 [Crash] 000000FAA7DFD240: 19 CF D4 35 FA 7F 00 00 00 00 00 00 FC 01 00 00 …5…
I 2023.07.08 08:15:52.957092 [Crash] 000000FAA7DFD250: E0 D2 DF A7 FA 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.957147 [Crash] 000000FAA7DFD260: 00 00 00 00 00 00 00 00 88 D3 DF A7 FA 00 00 00 …
I 2023.07.08 08:15:52.957203 [Crash] 000000FAA7DFD270: 00 80 8B 47 FC 01 00 00 03 00 00 00 00 00 00 00 …G…
I 2023.07.08 08:15:52.957255 [Crash] 000000FAA7DFD280: 50 00 73 47 FC 01 00 00 03 00 00 00 00 00 00 00 P.sG…
I 2023.07.08 08:15:52.957312 [Crash] 000000FAA7DFD290: 50 00 73 47 FC 01 00 00 2F 6B 99 70 F6 7F 00 00 P.sG…/k.p…
I 2023.07.08 08:15:52.957422 [Crash] 000000FAA7DFD2A0: 00 00 00 00 00 00 00 00 61 33 61 38 FA 7F 00 00 …a3a8…
I 2023.07.08 08:15:52.957478 [Crash] 000000FAA7DFD2B0: 50 00 73 47 FC 01 00 00 00 00 EF 6E F6 7F 00 00 P.sG…n…
I 2023.07.08 08:15:52.957533 [Crash] 000000FAA7DFD2C0: A9 76 51 4F 19 B6 00 00 06 4C 3C 6F F6 7F 00 00 .vQO…L<o…
I 2023.07.08 08:15:52.957589 [Crash] 000000FAA7DFD2D0: A3 08 9E 4C 7C 71 00 00 00 C0 8C 47 FC 01 00 00 …L|q…G…
I 2023.07.08 08:15:52.957645 [Crash] 000000FAA7DFD2E0: 00 00 00 00 00 00 00 00 4A C0 3C 6F F6 7F 00 00 …J.<o…
I 2023.07.08 08:15:52.957700 [Crash] 000000FAA7DFD2F0: 18 80 8B 47 FC 01 00 00 20 D4 DF A7 FA 00 00 00 …G… …
I 2023.07.08 08:15:52.957753 [Crash] 000000FAA7DFD300: FA FF FF FF 00 00 00 00 20 24 EB 70 F6 7F 00 00 … $.p…
I 2023.07.08 08:15:52.957804 [Crash] 000000FAA7DFD310: 00 00 00 00 00 00 00 00 EA 77 3C 6F F6 7F 00 00 …w<o…
I 2023.07.08 08:15:52.957854 [Crash] 000000FAA7DFD320: 20 24 EB 70 F6 7F 00 00 D0 D8 DF A7 FA 00 00 00 $.p…
I 2023.07.08 08:15:52.957904 [Crash] 000000FAA7DFD330: 20 24 EB 70 F6 7F 00 00 03 00 00 00 00 00 00 00 $.p…
I 2023.07.08 08:15:52.957966 [Crash] 000000FAA7DFD340: D0 D3 DF A7 FA 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958015 [Crash] 000000FAA7DFD350: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958065 [Crash] 000000FAA7DFD360: 50 5F 93 71 F6 7F 00 00 00 00 00 00 00 00 00 00 P.q…
I 2023.07.08 08:15:52.958119 [Crash] 000000FAA7DFD370: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958175 [Crash] 000000FAA7DFD380: 02 00 00 00 03 00 00 00 D0 9A 4A BF FD 01 00 00 …J…
I 2023.07.08 08:15:52.958228 [Crash] 000000FAA7DFD390: 47 65 74 4C 61 73 74 45 72 72 6F 72 28 29 20 3D GetLastError() =
I 2023.07.08 08:15:52.958280 [Crash] 000000FAA7DFD3A0: 20 30 0A 00 00 00 00 00 00 00 00 00 00 00 00 00 0…
I 2023.07.08 08:15:52.958331 [Crash] 000000FAA7DFD3B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958384 [Crash] 000000FAA7DFD3C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958435 [Crash] 000000FAA7DFD3D0: 3C 6E 6F 20 6D 65 73 73 61 67 65 3E 00 00 00 00 …
I 2023.07.08 08:15:52.958534 [Crash] 000000FAA7DFD3E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958631 [Crash] 000000FAA7DFD3F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958688 [Crash] 000000FAA7DFD400: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958748 [Crash] 000000FAA7DFD410: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958799 [Crash] 000000FAA7DFD420: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958857 [Crash] 000000FAA7DFD430: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958913 [Crash] 000000FAA7DFD440: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.958964 [Crash] 000000FAA7DFD450: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959022 [Crash] 000000FAA7DFD460: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959075 [Crash] 000000FAA7DFD470: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959124 [Crash] 000000FAA7DFD480: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959184 [Crash] 000000FAA7DFD490: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959281 [Crash] 000000FAA7DFD4A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959339 [Crash] 000000FAA7DFD4B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959393 [Crash] 000000FAA7DFD4C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959447 [Crash] 000000FAA7DFD4D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959498 [Crash] 000000FAA7DFD4E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959548 [Crash] 000000FAA7DFD4F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959598 [Crash] 000000FAA7DFD500: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959652 [Crash] 000000FAA7DFD510: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959712 [Crash] 000000FAA7DFD520: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959765 [Crash] 000000FAA7DFD530: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959813 [Crash] 000000FAA7DFD540: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959863 [Crash] 000000FAA7DFD550: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959917 [Crash] 000000FAA7DFD560: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.959970 [Crash] 000000FAA7DFD570: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960024 [Crash] 000000FAA7DFD580: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960082 [Crash] 000000FAA7DFD590: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960131 [Crash] 000000FAA7DFD5A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960189 [Crash] 000000FAA7DFD5B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960242 [Crash] 000000FAA7DFD5C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960291 [Crash] 000000FAA7DFD5D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960383 [Crash] 000000FAA7DFD5E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960447 [Crash] 000000FAA7DFD5F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960502 [Crash] 000000FAA7DFD600: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 …
I 2023.07.08 08:15:52.960554 [Crash]
I 2023.07.08 08:15:52.960603 [Crash]
I 2023.07.08 08:15:52.960657 [Crash] ------------------------------------------------------------------------------
Reporting Error.

511

Where are the devs? They haven´t said anything for a long time this is kind of inbearable would really like to playt the game. and if this truly is because of the portraits would it be so hard to get option to close the vendor portraits. Feels sad that we are being ignored here.

3 Likes
512

I got rid of Fenris error by simply limiting Foreground FPS to 85. I’m still experiencing lags and sttutering when I open inventory as most of you guys, but at least, now, I can play without annoying crashes.

1 Like
513

That’s what I am saying. The only point I have these problems is selling stuff to a vendor or browsing my inventory for upgrades. No other point in the game be it 100 mobs on me in a helltide or in a nightmare dungeon do I even get close to even max GPU usage. Only happens with vendors and inventory.

4 Likes
514

So they are working a fix for memory leak that affect not so many ppl, but of course its a major issue that needs to be addressed. Diablo 4 PC Memory Leak Fix Being Worked On - Blizzard - Wowhead News

But at the same time, inventory/vendor gpu usage bug that have every person in the game (dunno about consoles) is flat ignored.

At least one comment from “blue” would be enough for now - “we are working on a fix, no ETA”. IS it so hard?

3 Likes
515

err the latest update is now pushing upto 312W when talking to NPC’s… from 120W during gameplay.
Why is it doing almost 2xPower usage just talking to NPC?

2 Likes
516

Yes at least knowing thath they have not forgotten us would be very nice. So just waiting on that “blue” comment

3 Likes
517

Just to come here and saying that it has entered for me into a unplayable state as well. Specifically built a PC in May for D4 and it can’t even stay in game for 30 mins. GPU/CPU temperature never exceed 60C. Still it would just go black screen and reboot.

It started around 3 weeks ago sporadically. Before the weekend it actually improved a lot and hardly had any issue, once every 5/6 hrs playing time. However, last a few days it became really bad. Especially vendor or stash screen would FOR SURE lead to crash after max 5 mins and plain playing takes longer, maybe 1hr max though.

BIOS reset. BIOS/drivers all at the newest official one. FPS capped in game AND adrenaline at 65 with 1440p / medium. Just for reference, At launch I was playing ultra with around 100 FPS, with 0 issues for the first 2 weeks.

Again I see on overlay that GPU junction/CPU NEVER exceed 60C, as I also put a very aggressive GPU fan curve. Have no OC anywhere in the system.

AMD Ryzen 7600
Asus RX 6650XT
Asus TUF B650M WiFi
650W Gold+ PSU
32G DDR5 6000
2TB SSD WD black 820
WIn11 Pro

Stress test CPU or GPU or Mem for 3 hrs with no issues and also no issues with other games/apps.

any suggestions?

3 Likes
518

Set power limit for something like 50-70% - that was the most effective thing for me.

Under voltage(I went really low with my rtx3080ti, like 0.75v, frame cap( if u dont like low frame lock check out the link below)

Lower settings - textures to high, fur,ssao and shadow quality to medium.

With all the bandaids I manage to stabilize my vendor temp at `60C (from 70C+ and rising) and power at 190-220W (from almost 300W), data may be a bit different from vendor to vendor.

And ye, avoid god damn fur cosmetics on druid, it easily gives u like +5-10C and +30-50W on vendor screens…

BTW reported this thing since first preorder beta - even got black screen after afk at vendor screen, but issue got almost 0 attention there…

2 Likes
519

Yeah, just set up power limit to 50% and call it a day (ofc depends on your GPU). I went from 300+w during vendor sessions to 186w (cap at 50%) on my 3080 and normal gameplay ~120-160w. That is with 100 fps cap and all settings maxed (textures on high), dlss quality and reflex off (this option also bump wattage by ~50-70 and lowers latency by 1-2ms, no thanks).

520

i don’t normally post but i’d like to +1 this in the hopes it gets more attention. have a pretty aggressive fan curve on a newly built pc and very few games have yet to break 70c aside from this one, and only while in the inventory/vendor screens.

sent in a couple support tickets to hopefully help push attention towards this too. although i know that blizzard CS can’t do anything about it, i’m hoping they can at least nag the other departments to

4 Likes
521

My guess is with the system being pushed to its limit on vendor interaction its causing the system to BSOD. I honestly haven’t played a game where the GPU powerdraw gets hit so hard…and this is comparing to CP2077 with RT overdrive mode. i saw peak power draw close to 320W just on the GPU from 130-140W.

This is on a 75% Power Limit. 4090 works best with power limits vs undervolt.

522

Pez is still ignoring everyone who tweets at him in relation to this problem… go figure :slight_smile:

4 Likes
523

First of all I apologize for my non-native English, since the game started I had random problems sometimes I played 4 hours other times 2 or 3 hours, there were days I played 40 minutes and the whole pc froze and the sound of background and I had to reset the pc, it is very unbearable to play like this even so I have been in the game for 28 hours luckily or unfortunately, the game does not matter in the textures that you place low averages it always ends up eating a lot of vram, I was reinstalling drivers I was cleaning the pc and I don’t see temperature problems at any time, I can do other things on the pc I can play other games perfectly, it only happens to me with diablo 4 and I hope they take the bug or the problem I have seriously, I already talked to the support I sent many tickets and they have my dxdiag msinfo fenrisbug they have everything, anyway my pc is a ryzen 3600 16 ram at 3200hz and a 5700 amd radeon pulse with 8 vram, I reiterate that if it were temperature problems I would restart my pc or something, but it’s just that it just freezes and I keep hearing the background sounds aside, it’s hard to replicate the error because it doesn’t always happen the same.

524

And yet here we are, still waiting for an official reply from Blizzard. This is very poor Customer Care, I don’t want to know about the season and all the fixes to class balance bla bla bla… I want them to fix the GAME! Or just tell us you’re completely ignorant and have zero clue how to fix it, maybe someone from the community could help. This is outrageous, although aware this thread sometimes gets a bit mixed with other issues the MAIN one, which is the vendors / inventory spiking the GPU usage, fan speed and temperature is so easy to replicate! I challenge someone to send me proof of a normal behaviour with vendors?

6 Likes
525

Good luck, the best PR is no one on games sites posting about this, throw this up on a major review site? It’ll get some traction but not their own forums, that’s for certain.

2 Likes
526

Still has the same bug as the launch. High GPU usage on a vendor, UI, etc. Having to play Diablo 4 with a 99 FPS cap to avoid this sucks. The only way to solve this.

Should not have launched the game before at least December…So much beta.

3 Likes
527

I am capped as well at 240fps and gpu usage 65% with 1800mhz but still, when using vendor i go 100% gpu load and 2600mhz+. Get nzxt cam, you don’t need the cooler to put mini mode and see gpu load and mhz

1 Like
528

I’m still having this problem. I can’t have my inventory, stash, or wardrobe open for too long, i.e. more than 1-2min max, before the game closes & I get an error box asking what I was doing when it occurred. At least 99% of the time, when I get booted like this, it’s when I’m in, or was just in, one of those windows.

I just got this gaming computer in February, anticipating this game’s launch. I’ve heard there’s a specific reason for this error, and it’s primarily happening with newer computers and/or graphics cards. I don’t know the details bc I’m not a techie. My husband explained it to me but I don’t remember lol. But, I know Blizz can fix this & really NEEDS TO FIX THIS ASAP! Please.

Inventory makes my computer go crazy, like other ppl have said. I now keep my AC on & have a fan blowing right at my computer to try and help keep it from heating up. But I was still was just booted with an error 3 times in less than 10min while trying to go through & compare gear I’ve collected.

3 Likes
529

This is absolutely ridiculous. I’m on a 3070 that munches through most games but D4 has so many odd problems.

Enchantress NPC sends my GPU into overdrive and kicks the fans into high gear, even with considerably dropped settings that shouldnt’ be necessary. Going from 51C → 85C+ before I closed the windows within only like 10 seconds. It makes it impossible to interact with the NPC, meaning I can’t actually really make my alt right now.

It even adds considerable load with just the character screen open for a bit.

Between that, the random lockups as new assets are seemingly loaded in (dropped textures to medium even to deal with the 8GB limitation), frequent rubber banding and other issues make this game functionally unplayable.

I’ve never seen such insane technical inconsistency from a game, and I desperately hope they have some sort of fix planned for S1 because otherwise I honestly don’t see how it’s possible to play when I can’t interact with the enchantress for more than 10 seconds at a time on top of the myriad other issues.

Not to mention voice chat locking up and crashing my game entirely and the game periodically just deciding to lock up my entire computer when closing down from time to time.

Brothers game runs just fine on his 1070. Lower settings of course, but he experiences none of the odd technical performance issues that I seem to be running into. I’m running higher specs across the board and my CPU is absolutely nowhere near maxed out so it’s not an issue of bottlenecking somewhere.

3 Likes