The game runs fine initially, but when I open the game map occasionally the game will crash. usually, this happens after playing for about fifteen minutes.
This is happening on a GTX 1080 and 16 GB of ram.
Drivers are updated, and I’ve lowered the graphic settings and reinstalled the game.
This is the error:
[Crash] GetLastError() = 126
The specified module could not be found.
Thanks!
UNHANDLED EXCEPTION: NONCONTINUABLE_EXCEPTION (c0000025)
Game is crashing after 2-3 min
5600x + 2060 Super + 16 gb ram… page file not disabled all is updated… (Drivers etc…)
Fresh Installed Win 10
WD disabled.
02:00 start was smooth for 12 hours… Then i woke up and started game. This happened… Cant play the f… game. always crashing now…
Same for me. Crashes when I open map up. Didn’t happen until today.
I get a fenris diaglog box, error code: 5BEF95C7-A7C6-4CD5-BA57-738417C996A1
my game has been constantly crashing whenever I open the map since day one early release. we’re talking 7/10 times it will kick me out of the game. it’s extremely frustrating and makes the game far less enjoyable.
all my drivers are up to date. did clean install even and a fresh install of the game. running on a laptop rtx 3060.
Same problem to me, the game crash more than 10 times a day, 90% when i open the map and i see little freez before crash
rtx 4070ti, 32 gb ram, i7 6700k, win 10, 1 monitor 21:9 2k, and second monitor 16:9 1080p (the game run only on 21:9 monitor)
I have the same error. This is realy annoying.
I have a Core i9-7920X CPU, 128GB of RAM and an RTX 2080ti GPU. I have two 27" 4K monitors with G-Sync activated. Only one monitor is used for the game.
I run on Windows 11 and everything is up-to-date with the latest drivers.
And my computer is optimised for gamming and fully watercooled (the max temps are 60°C).
I have a support case open for this, but am having the same issue, the game is playable until I tab into the map and zoom out and move in any direction, this causes a crash, drivers are up to date but really annoying, need a fix asap
*
Exception Analysis *
*
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1530
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 77699
Key : Analysis.IO.Other.Mb
Value: 25
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 56
Key : Analysis.Init.CPU.mSec
Value: 1061
Key : Analysis.Init.Elapsed.mSec
Value: 87934
Key : Analysis.Memory.CommitPeak.Mb
Value: 290
Key : Timeline.OS.Boot.DeltaSec
Value: 4444
Key : Timeline.Process.Start.DeltaSec
Value: 98
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
Key : WER.Process.Version
Value: 1.0.2.42245
FILE_IN_CAB: Fenris-0.dmp
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CONTEXT: (.ecxr)
rax=0000000c8f9fd478 rbx=00007ff6967dfbf0 rcx=00007ff697260730
rdx=0000000000000800 rsi=0000000000000001 rdi=0000000000000000
rip=00007ffdff21cf19 rsp=0000000c8f9fd350 rbp=0000000c8f9fd560
r8=0000000c8f9fea10 r9=0046002000000001 r10=00730065006c0069
r11=000000000000000a r12=0000000000000901 r13=00007ff697260730
r14=000001ae3312c000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000206
KERNELBASE!RaiseException+0x69:
00007ffd`ff21cf19 0f1f440000 nop dword ptr [rax+rax]
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffdff21cf19 (KERNELBASE!RaiseException+0x0000000000000069)
ExceptionCode: c0000025
ExceptionFlags: 00000000
NumberParameters: 0
PROCESS_NAME: Diablo IV.exe
ERROR_CODE: (NTSTATUS) 0xc0000025 - {EXCEPTION} Cannot Continue Windows cannot continue from this exception.
EXCEPTION_CODE_STR: c0000025
STACK_TEXT:
0000000c8f9fd350 00007ff694d27c7a : 000001ae33118018 0000000c8f9fd560 00000000fffffff6 00007ff6967dfbf0 : KERNELBASE!RaiseException+0x69
0000000c8f9fd430 00007ff694d2346a : 00007ff6967dfbf0 0000000c8f9fda10 00007ff6967dfbf0 0000000000000001 : Diablo_IV!MallocExtension::ReadStackTraces+0x8dba
0000000c8f9fd460 00007ff694df3770 : 0000000044c97444 000001ae41dfb400 0000000000000000 000001aff51b29a0 : Diablo_IV!MallocExtension::ReadStackTraces+0x45aa
0000000c8f9ff250 00007ff694dbc0a7 : 0000000044c97444 0000000000000000 0000000044c97444 0000000000000000 : Diablo_IV!AK::WriteBytesMem::Bytes+0x2b020
0000000c8f9ff2a0 00007ff694f50760 : 0000000000000000 0000000000100080 0000000000000000 000001b065734000 : Diablo_IV!tc_mallopt+0x6a5f7
0000000c8f9ff2e0 00007ff695020a30 : 000001ae000009d8 000001af00000000 0000000c8f9ff4d0 000001ae056a8730 : Diablo_IV!tcmalloc::StackTraceTable::depth_total+0xe8880
0000000c8f9ff3d0 00007ff694f54380 : 000001afedcf1a30 000001b039d5c4aa 000001af00000348 000001af296c3942 : Diablo_IV!tcmalloc::StackTraceTable::depth_total+0x1b8b50
0000000c8f9ff610 00007ff694d7f918 : 000001ae41e26000 0000000000000000 000001aebb8e6800 000001ae41e26000 : Diablo_IV!tcmalloc::StackTraceTable::depth_total+0xec4a0
0000000c8f9ff910 00007ff694d81511 : 000001ae3ab1c170 000001aebb8e68c0 000001ae41e26000 000001aff5b00c48 : Diablo_IV!tc_mallopt+0x2de68
0000000c8f9ff9e0 00007ff694d77ad3 : 0000000000000000 0000000000000000 0000000000000000 000001aea9e80480 : Diablo_IV!tc_mallopt+0x2fa61
0000000c8f9ffa50 00007ff694d1915b : 000001af474de050 0000000000000000 0000000000000000 0000000000000000 : Diablo_IV!tc_mallopt+0x26023
0000000c8f9ffa80 00007ff695bee7ee : 00007ff696e3fd80 00007ff694d19120 0000000000000000 0000000000000000 : Diablo_IV!MallocHook::operator=+0xcb
0000000c8f9ffab0 00007ff695c0a0de : 000001b008729940 0000000000000000 0000000000000000 0000000000000000 : Diablo_IV!sidestep::MiniDisassembler::ProcessSib+0x11dace
0000000c8f9ffae0 00007ffdffb97614 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : Diablo_IV!sidestep::MiniDisassembler::ProcessSib+0x1393be
0000000c8f9ffb10 00007ffe014e26f1 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : kernel32!BaseThreadInitThunk+0x14
0000000c8f9ffb40 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!RtlUserThreadStart+0x21
STACK_COMMAND: ~4s; .ecxr ; kb
SYMBOL_NAME: diablo_iv+8dba
MODULE_NAME: Diablo_IV
IMAGE_NAME: Diablo IV.exe
FAILURE_BUCKET_ID: NONCONTINUABLE_EXCEPTION_STACK_POINTER_MISMATCH_c0000025_Diablo_IV.exe!Unknown
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 1.0.2.42245
FAILURE_ID_HASH: {4961bcf4-9e20-d822-169f-abf8c1118531}
Followup: MachineOwner
Just started today for me every time I move the map
Same issue: open up my map (and sometimes other menus like vendors) and the game crashes with an error box and a random string for the issue.
same here. i start the game, open map, crash. non stop or it will go a while before doing it…
nvidia 4090
13th Gen Intel(R) Core™ i9-13900KS 3.20 GHz
128 GB m
Same here. Game is unplayable at this point. Running an i9-13900 and a 4090.
Same here, game crashes if i open the world map and zoom out to far.
But at the beginning it was working fine, getting this problem since a few days.
5900x + RTX 2080 + 32GB Ram + Win 10
had this problem, and found it was because my quest log was full. completed/abandoned a few quests no more crash.
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