Happening to me as well. I think it started 7-10 days ago, but is not consistent about when it lets me log in. A few times it went through after a 5-10 minute wait, but mostly just freezes and sits there. Loading some GOG games to fill the time, but Mother’s Blessing is a joke if you can’t get in to play.
12/25 persists happening to me after trying to repair the files and then uninstalling and reinstalling. I’ve been able to get in once, but now can’t get back in. Stuck at Logging into Diablo IV. No Music. Can’t select Cancel or Exit. After a few minutes it force closes. No error messages
I’ve started having this issue as well after upgrading from an RTX 20-series to 40-series GPU. It seems random when it works or doesn’t. Haven’t been able to figure it out yet.
Nothing changed in my hardware nor was there an update on anything but today is the day I got this issue soon as one of my friends was gonna help me with some mat farming, typical. =\
Bought the game and exp on January 4, first loggin did not happen but has been happening on and off since then…
Never had issue like this before :\
I didn’t get the expansion, but I’ve been having this issue as well. Usually if I force-terminate the program and try again I can get in, but I’ve done it 4 times tonight and no dice. Is the game just dead? Has Blizzard just given up?
2 Likes
Exact same as you, I have to force terminate every time then reload and it works fine. It’s so weird, then if I want to play again, I have to launch, crash on login, force terminate and relaunch and it works fine. Every session I have to launch twice and I am sure this is leading to RAM issues with the game, it’s so poorly optimised. I have tried on HDD, external SSD, every setting suggested around forums nothing.
I never had this issue until Vessel of Hatred, before that, everything was fine. Blizzard please do something, it’s day 1 of a season and I am about to go back to POE2.
no issues before. Now having same. Freezes with sound at logging into diablo 4.
1 Like
I was having this problem all day… then I re-installed the hires texture pack and it went away.
This happened in S6 as well, the game isn’t supposed to require the pack, that’s why it’s “optional” but unfortunately the code for dealing with certain resources not being available fails miserably. They eventually fixed this problem in S6 but it’s back to being broken again.
Freeze on login – solved.
Constant pauses during game play – almost never happens with “optional” pack
You get the idea. Even if you’re running on a “low” resolution device like my 1920x1080 monitor and have medium or low graphics enabled for performance reasons the game currently requires the “optional” texture pack.
If your system won’t support the pack installing won’t matter.
More likely there is an issue with the game’s files and installing the pack happens to fix it.
Did you try later removing it to see if the problem reappears?
It’s possible it’s some corruption of the game files that’s the real issue. But it’s funny this happened both season 6 and 7.
Update: Removed the pack and the game hangs again on login. I’m done for the night… hopefully there’s a patch to deal with this mess soon.
never had this issue until today, when i logged out yesterday there was a small patch, and since then now i’m getting this as well. small indie company btw
I am having this issue for the first time as of today. Last night everything worked fine. Scanned for repairs still nothing.
Still not fixed as of today 1/23/25
What works for me now:
Launch D4, skip cinematic screens but allow D4 vessel of hatred title cinematic to play through.
This works every time for me now.
If I skip the Vessel title cinematic my game will freeze.
4 Likes
Just adding my name to the list. I was failing 50% of the time but could log in. Now I can’t log in at all. Edit: Logged in after like 10 tries. LOL.
Add me to the list. Never had the issue before this season. If it doesn’t finish loading within 10-15s all I can do is close it via task manager and try again. Sometimes it takes 2 or 3 tries, sometimes 10. Sometimes it says the program has stopped responding and if I wait it tends to finish, most of the time it just hard locks.
1 Like
same here. I tried to rename/delete dsstorage.dll, used -disableds -windowed and other command arguments, nothing works
Same issue for myself also. Freeze on login. I have been playing since release and this only starter January 21/01/2025.
i also have this problem
started 22/1/25 Jerusalem time
i try to go in lots of time and one time i made it to sum kind of trile mode
i am level 60 45 paragon but it was message connecting to Diablo 4
and there was no map and i could not change the difficulty.
this is fix my problem
-disableds
-bypassgpudrivercheck
-windowed
1 Like
Still a problem - Battle.net - pull your thumbs out!
1 Like
I hadn’t played in a couple months but have hundreds of hours total in D4 without any issues until the expansion launched. Now I often get the blank UI on teleport and have to restart and since S7 launch I’ve been getting this dang freeze on logging into D4 message same as you all. Sometimes if I let it sit long enough it will appear to go in but then crash itself. Tried 10 times this morning and couldn’t get in. Command line options didn’t make a difference for me, so am now trying the high rez update though I run at 1080 not 4K and didn’t want to waste another 66 GB …
EDIT: No change with the hi rez pack installed either. ugh