<BlizzardError.ProjectId>4
<BlizzardError.Summary :>
ACCESS_VIOLATION (Failed to execute address 0x0000000048185800 at instruction 0x0000000048185800)
<:BlizzardError.Summary>
BlizzardError.Assertion:
Thread 0x00006494 “Main Thread” [Stack Base: 0x00000059D2300000 Used Space: 31232/1048576 bytes]
DBG-ADDR<0000000048185800>(“”)
DBG-ADDR<00007FFC5D972304>(“diablo_iv_loader.dll”)
DBG-ADDR<00007FFC5DBFC107>(“diablo_iv_loader.dll”)
DBG-ADDR<00007FFC5E3DC38B>(“diablo_iv_loader.dll”)
DBG-ADDR<00007FFC5D943E9A>(“diablo_iv_loader.dll”)
DBG-ADDR<00007FFD5F38C7A3>(“ntdll.dll”)
DBG-ADDR<00007FFD5F463F6E>(“ntdll.dll”)
DBG-ADDR<00007FFD5F463AB4>(“ntdll.dll”)
DBG-ADDR<00007FFD5F3AEBA2>(“ntdll.dll”)
DBG-ADDR<00007FFD5F3AEA3A>(“ntdll.dll”)
DBG-ADDR<00007FFD5F32C21E>(“ntdll.dll”)
<:BlizzardError.Assertion>
BlizzardError.DebugModules:
DBG-MODULE<0000016D90B80000 00003000 “sfc.dll” “sfc.pdb” 0 {987527c0-a59d-b349-3666a2893b0696bb} 1 14688905>
DBG-MODULE<00007FF7EE1F0000 03adf000 “Diablo IV.exe” “D:\Jenkins\Agent\static-workspace\cibuild-0\branches\3_1_0\bin\Release\Fenris_er.pdb” 0 {1bcc1ad2-c24b-4fac-95780996cc2a2ed3} 1 1782859041>
DBG-MODULE<00007FFC5C840000 00c23000 “vivoxsdk.dll” “C:\build\output\unity\vivox-sdk\artifacts\vivoxsdk\release_Win_x64_VS2019_Win7_nonlump\vivoxsdk.pdb” 0 {3ef670e8-ce00-498b-90cdc0fce1184d24} 1 1743609474>
DBG-MODULE<00007FFC5D470000 02340000 “diablo_iv_loader.dll” “D:\Jenkins\workspace\eidolon-generator_main\fen_retail_workspace__build\vs2022\RelWithDebInfo\loader.pdb” 0 {da7f175d-1dc7-608c-4c4c44205044422e} 1 1779482862>
DBG-MODULE<00007FFCB0610000 0000a000 “sfc_os.DLL” “sfc_os.pdb” 0 {afa675fa-ca02-3c05-680f533b8a7f2c04} 1 3024352412>
DBG-MODULE<00007FFCEA3D0000 00099000 “MSVCP140.dll” “d:\agent_work\1\s\binaries\amd64ret\bin\amd64\msvcp140.amd64.pdb” 0 {ece81d3b-94b1-4a75-ba77e4e5ebc8735b} 1 1569614039>
DBG-MODULE<00007FFD261D0000 0003b000 “dbgcore.DLL” “dbgcore.pdb” 0 {96bd7f92-0daf-5a1e-a9f2d9a7eae4cb05} 1 4228176027>
DBG-MODULE<00007FFD279B0000 0001b000 “PSNInjHookPlg64.dll” “F:\TFS\UA\Release\PAPS_1.x\Integration\Proteus2\Inyector\Source\PSNInjHookPlg\ProjectWin\x64\Release\PSNInjHookPlg64.pdb” 0 {6b846915-e309-4020-a7ae79ebb81b36aa} 1 1782029797>
DBG-MODULE<00007FFD279D0000 0004a000 “PSNInjComm64.dll” “F:\TFS\UA\Release\PAPS_1.x\Integration\Proteus2\Inyector\Source\PSNInjComm\ProjectWin\x64\Release\PSNInjComm64.pdb” 0 {24e11bbc-d30f-40e4-b239c72797907b4c} 1 1781490370>
DBG-MODULE<00007FFD27A20000 00058000 “PSNInjHookMS64.dll” “F:\TFS\UA\Release\PAPS_1.x\Integration\Proteus2\Inyector\Source\PSNInjHookMS\ProjectWin\x64\Release\PSNInjHookMS64.pdb” 0 {db746535-8ba9-45e4-868e028100b96789} 1 1782029525>
DBG-MODULE<00007FFD27C80000 00095000 “PSNInjTools64.dll” “F:\TFS\UA\Release\PAPS_1.x\Integration\Proteus2\Inyector\Source\PSNInjTools\ProjectWin\x64\Release\PSNInjTools64.pdb” 0 {78409553-7a46-40c8-83acafcf9f600a8c} 1 1767772835>
DBG-MODULE<00007FFD2EFC0000 0007b000 “bink2w64.dll” “C:\devel\projects\bink\build\bink2w64.pdb” 0 {09236cfc-b3f4-4320-9e93e68c7b20eaf2} 1 1571776386>
DBG-MODULE<00007FFD2F040000 00026000 “Tolk.dll” “” 0 {00000000-0000-0000-0000000000000000} 0 1650460376>
DBG-MODULE<00007FFD2F1C0000 00052000 “CUESDK.x64_2015.dll” “C:\projects\Corsair SDK Lighting Effects Windows\WorkingDirectory\build-RelWithDebInfo\2015\src\win_x64\CUESDK_x64\RelWithDebInfo\CUESDK.x64_2015.pdb” 0 {273eb5bc-af1b-41ed-b17dd83f8a8f0978} 1 1545058627>
DBG-MODULE<00007FFD33100000 00017000 “VCRUNTIME140.dll” “d:\agent_work\1\s\binaries\amd64ret\bin\amd64\vcruntime140.amd64.pdb” 0 {727b4067-d5ac-4c1e-ae5ae565c1588ab6} 1 1569614034>
DBG-MODULE<00007FFD337E0000 00292000 “COMCTL32.dll” “comctl32.pdb” 0 {cc33da41-e509-23c9-4ed7af1a0417bfdc} 1 3193103223>
DBG-MODULE<00007FFD4F390000 00036000 “WINMM.dll” “winmm.pdb” 0 {3a761864-fbd8-7b98-dfd23a29a64822bc} 1 904540274>
DBG-MODULE<00007FFD51340000 0000b000 “VERSION.dll” “version.pdb” 0 {440dd63b-e2b0-21f8-0fd0c78ef0aecef2} 1 2275202464>
DBG-MODULE<00007FFD516B0000 00129000 “WINHTTP.dll” “winhttp.pdb” 0 {c2ce266e-350d-8f78-cb100354c37b2ebb} 1 3070807712>
DBG-MODULE<00007FFD517E0000 00025000 “dhcpcsvc.DLL” “dhcpcsvc.pdb” 0 {edfafb9b-7ff5-b907-aaf71d04f31d41b4} 1 2753728861>
DBG-MODULE<00007FFD53230000 0000b000 “SensApi.dll” “SensApi.pdb” 0 {ef0b2657-2195-398c-b437f7c0e5b9cc45} 1 996380304>
DBG-MODULE<00007FFD53330000 00009000 “XINPUT9_1_0.dll” “XInput9_1_0.pdb” 0 {90a1875f-54e3-d1b3-baec50303f68096d} 1 4088083794>
DBG-MODULE<00007FFD533F0000 00055000 “wevtapi.dll” “wevtapi.pdb” 0 {01b28666-0af9-1530-c2b54aecee3eb07f} 1 769006183>
DBG-MODULE<00007FFD56F30000 0000a000 “WSOCK32.dll” “wsock32.pdb” 0 {b2f154df-919f-336a-8fabd0e501ff9caa} 1 1501491795>
DBG-MODULE<00007FFD58E00000 0000d000 “Secur32.dll” “secur32.pdb” 0 {4086d48d-454c-b5a5-5d7006fdff298d3c} 1 3076803899>
DBG-MODULE<00007FFD590E0000 00242000 “dbghelp.dll” “dbghelp.pdb” 0 {d294d510-b765-0d77-aced8918a0a561fe} 1 2212555113>
DBG-MODULE<00007FFD59810000 0002f000 “dwmapi.dll” “dwmapi.pdb” 0 {f46145a6-73cc-3438-fcea313cfc866447} 1 2818322678>
DBG-MODULE<00007FFD59F90000 00892000 “windows.storage.dll” “Windows.Storage.pdb” 0 {f33b9bb3-427c-91ea-65e8d00b48eb37ff} 1 1947320324>
DBG-MODULE<00007FFD5A830000 0000f000 “HID.DLL” “hid.pdb” 0 {1b0d0ef7-4f5b-b037-151898bec7e67fab} 1 1120154832>
DBG-MODULE<00007FFD5AC30000 00033000 “IPHLPAPI.DLL” “iphlpapi.pdb” 0 {3891952f-bf06-2cb2-76dae19672b987db} 1 3902835822>
DBG-MODULE<00007FFD5B330000 00036000 “ntmarta.dll” “ntmarta.pdb” 0 {a1e053a1-582c-2346-3f30df9cec4fb869} 1 3598506564>
DBG-MODULE<00007FFD5B4B0000 00049000 “SSPICLI.DLL” “sspicli.pdb” 0 {bd19275d-9bc7-4883-14c5bb929b6e7f54} 1 4183845776>
DBG-MODULE<00007FFD5BAD0000 0000c000 “CRYPTBASE.DLL” “cryptbase.pdb” 0 {32fd64b0-0d13-5276-2e796efc07803306} 1 2570966829>
DBG-MODULE<00007FFD5BB30000 00013000 “MSASN1.dll” “msasn1.pdb” 0 {be9ff031-89ac-8705-c9a8fd347d50adad} 1 595482032>
DBG-MODULE<00007FFD5C410000 0002a000 “bcrypt.dll” “bcrypt.pdb” 0 {87041037-4c42-6b72-2c0a00873ca0fdbf} 1 1675767443>
DBG-MODULE<00007FFD5C520000 000ac000 “bcryptPrimitives.dll” “bcryptprimitives.pdb” 0 {a52e77b3-a399-ec81-99e6b282344b2586} 1 1501737111>
DBG-MODULE<00007FFD5C5E0000 0014c000 “ucrtbase.dll” “ucrtbase.pdb” 0 {834b5ebe-be22-0daf-c842c60b2b7dd89c} 1 3280960053>
DBG-MODULE<00007FFD5C740000 00027000 “win32u.dll” “win32u.pdb” 0 {cfdc2e51-470e-e8e2-bcdb55a1fd5390e9} 1 34956660>
DBG-MODULE<00007FFD5C770000 00400000 “KERNELBASE.dll” “kernelbase.pdb” 0 {ad28e91d-e40b-cd90-6df0e58ca2e9cac7} 1 2193557498>
DBG-MODULE<00007FFD5CB80000 00083000 “WINTRUST.dll” “wintrust.pdb” 0 {9a383929-ced3-781a-ff81d01ab9171b2a} 1 3027939850>
DBG-MODULE<00007FFD5CC10000 000a3000 “msvcp_win.dll” “msvcp_win.pdb” 0 {4cd0d105-1fae-5ffd-9d4cf6851697f316} 1 4635116>
DBG-MODULE<00007FFD5CCC0000 00178000 “CRYPT32.dll” “crypt32.pdb” 0 {25860628-8c4e-116a-02f88b65c1579697} 1 2979026524>
DBG-MODULE<00007FFD5CF00000 00129000 “gdi32full.dll” “gdi32full.pdb” 0 {552a4477-d787-c61e-39dd7cfeb8d664c0} 1 913769279>
DBG-MODULE<00007FFD5D120000 00199000 “ole32.dll” “ole32.pdb” 0 {496124e9-30c1-5730-78363f2425687269} 1 2148276809>
DBG-MODULE<00007FFD5D2C0000 001c7000 “USER32.dll” “user32.pdb” 0 {141fbbfe-af74-f099-173e991423b643a0} 1 4265405673>
DBG-MODULE<00007FFD5D490000 00118000 “RPCRT4.dll” “rpcrt4.pdb” 0 {49157df6-bb7b-4e46-bdd471f9ee6c5d27} 1 3970859873>
DBG-MODULE<00007FFD5D5E0000 00383000 “combase.dll” “combase.pdb” 0 {5d353892-17f9-47c9-51a7c220404fb83d} 1 605409009>
DBG-MODULE<00007FFD5D970000 00008000 “PSAPI.DLL” “psapi.pdb” 0 {67c08837-3bbe-4690-fb5cb45ad71b2906} 1 578728425>
DBG-MODULE<00007FFD5D980000 00032000 “IMM32.dll” “imm32.pdb” 0 {8afde380-9dfd-ffae-1f9de751985b040f} 1 4175055176>
DBG-MODULE<00007FFD5D9C0000 000b7000 “ADVAPI32.dll” “advapi32.pdb” 0 {8ceb81a1-c575-dbc1-c8657e56051ef3a1} 1 123980792>
DBG-MODULE<00007FFD5DB40000 000aa000 “sechost.dll” “sechost.pdb” 0 {d1cfa1f7-68ed-693e-afde4c5006ea9274} 1 885289072>
DBG-MODULE<00007FFD5DCF0000 000d9000 “OLEAUT32.dll” “oleaut32.pdb” 0 {abc30c50-840e-f70c-4bd2a48a446fd82d} 1 540463779>
DBG-MODULE<00007FFD5DDD0000 0000a000 “NSI.dll” “nsi.pdb” 0 {d3018edb-f930-1090-d7d91a9c1d71b45c} 1 1682288557>
DBG-MODULE<00007FFD5DDE0000 000a9000 “msvcrt.dll”
Suggested fixes, in order of likely impact
-
Disable third-party injection software — close or uninstall whatever uses PSNInjHook (often bundled with gaming mice/macro tools, e.g. certain peripheral software), and try disabling Corsair iCUE, then relaunch.
-
Scan and Repair the game via the Battle.net app (Options menu for Diablo IV) to rule out corrupted files.
-
Delete
dstorage.dllanddstoragecore.dllfrom the game’s install folder — this is a very commonly reported fix for loader/startup crashes; the game will regenerate them or run fine without forcing that path. This came up repeatedly in multiple player reports on the Steam forums about crashes during launch or shortly after, where deleting dstorage.dll resolved the issue. -
Update GPU drivers (clean install via DDU if possible) and Windows.
-
Run as Administrator and check Windows Event Viewer for a corresponding Application Error entry — it’ll confirm the faulting module.
-
If it persists, temporarily disable Discord overlay/hardware acceleration and any RGB/peripheral software (Razer Synapse, iCUE, etc.), since other players resolved similar access violation crashes by disabling Razer software and Discord hardware acceleration.
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