that is a game design fail. in the “access” department.
all those quests and never once did they add quests that “showed how the game mechanics work”, sure theres a quest to go to the jewlery and blacksmith (i think those are removed now LOL) but they don’t make you do everything, sure some room for players to “explore” your game is important but if the exploration wont yield results then its a failure in the access (programmers talking to designers).
so fire the CEO cause he has pourly skilled employees i guess is the only solution ? heheh