Diablo 4 not recogizes GPU Nvidia GeForce MX 570

Technical Support
1

Hi,
on iGPU Intel R Iris R Xe the game crashes in a sec. after intro (if enabled)
on GPU Nvidia GeForce MX 570 (the game completely not recognizes it, it is even stated on launching)
if both are disabled the game goes well, even for 2 h but graphics is completely unacceptable and works very slowly.
I ve tried almost everything from forums, drivers are updated, 16 GB RAM, intel core i5 12 gen
I was directed here from my Polish Blizzard Support, who wasnt able to fix the problem.
I contacted NVIDIA concurently
Can I ask anybody for reliable help, cause offering me a money refund was a little bit disappointing
Thank you.

2 Likes
2

Actually, let me amend this. One sec.

Try this:

https://www.nvidia.com/Download/driverResults.aspx/205469/en-us/

That is the latest driver released today.

You can also add -bypassgpudrivercheck to the optional arguments in the bnet settings for Diablo IV.

3

I am experiencing the same problems as Medicus86, I check nVidia drivers every day and install them, with the latest version (536.23) nothing has changed. Options on startup don’t help either.

4

Thanks. But tried this latest driver and still didn’t work.

1 Like
5

After the last update 27/06/23, the game started to see my nVidia GeForce MX570 without forcibly disabling Intel Iris Xe (but the game starts with a warning that my video card is not supported, but it is now in the menu). The performance in the game has increased very noticeably, judging by the FPS more than twice Thank you Blizzard!

1 Like
6

Yay! Looks like a lot of laptop users will have an improvement today.

7

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