Did you see this? Game Freezes entering portal or opening inventory - #14 by Vader-23788
I contacted support and provided all tests like winmtr/traceroute/fenrisdebug, described, but 2 times got asnwer to up to date OS and drivers. What to do if support do not react or looks like robot? I paid money for this?
Reddit moderators deleted 4 topic about this problems for last day.