White Screen on Start-up>crash

So, I try to load up the game. It gets past the “Diablo 3” opening screen, but immediately the screens turns white and I crash out. Not sure what to do.

Are you using a Razer (Synapse) mouse and/or keyboard ? If so, see:

There is some crash troubleshooting you can attempt here:

The words in blue are links to additional information; go through the entire list, including Advanced Troubleshooting if needed.


If the above does not solve the issue, please generate a DxDiag report and post it to the forum between two lines of 4 tildes (see below)… that will improve its readability.

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insert DxDiag report here...
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3 posts were split to a new topic: Xxtremist - crashing report