Unable to Connect

[TyFighter-1772]

I am getting error codes 1, 2, 1001, 1016. I have tried every fix I can find and am still not able to play. I’ve uninstalled and re-installed. Everything else is working great on the computer, just unable to connect to D3. Any solutions would be greatly appreciated.

[Meteorblade-2266]

@TyFighter-1772

I have tried every fix I can find

Common Connection and Latency Issues

What to do if you need more help Connection issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community and see if anybody else is having connection issues, start a thread with this information: WinMTR tests to each Diablo III server - run these tests while the problem is actively happening. If you catch a disconnection with the test, i…

So, can you run a WinMTR test, as suggested, and post the results here?

[Wicken-11846]

I am having the same issues myself…Code:1016 perfect connection…my battle.net just letting it sit there alone keeps going offline and backonline…have no idea what is going on. I cannot play at all.

[Meteorblade-2266]

@Wicken-11846

Code:1016 perfect connection

1016 is a generic loss of network connection code.
As per my advice to the previous poster, run a WinMTR test and post the results.

[Denali-11755]

you don’t need to run any tests, their servers are broken.