There was a problem creating the game: Error 30002

I get the error “There was a problem creating the game. (Code 30002)” when trying to start a private game. I also cannot join public games, with the same error appearing when creating public game. Any solution?

  • wait for the PTR to become available again
  • play live version

In the meantime, if you’re going to play PTR, it is best to keep informed of what is happening on the PTR… see the posts by Blizzard on PTR Bug Report and PTR Feedback forums. Avoid posting PTR issues on the regular forums… it only confuses things.

1 Like

Try this …

  1. Go to the Battle.net app
  2. Go to Settings
  3. Go to Game Settings
  4. Select “Additional command line arguments”
  5. In the box add this: OnlineService.Matchmaking.ServerPool=Default
  6. Click on done and restart game.

old 30002 tip found in the forum

happy gaming
Victoria

doesn’t work.

(the diablo pet sums it all up… amazing how Blizzard was able to capture the frustration and resignation of it all)

atm, I’m assuming that Blizzard is working on it… per https://us.forums.blizzard.com/en/d3/t/ptr-273-issues-update/49902 posted last night.

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Oh yeah… and pls post issues with PTR on one of the 2 PTR forums… per:

So that we can efficiently review your posts, feedback should be provided in the PTR Feedback forum while bug reports should be provided in the PTR Bug Report forum.