This is something I feel like machine learning AI would be very good at if it were developed in that direction(at least until we get machine learning AI bots that mimic Human behaviour, anyway)
Though it would still need to flag stuff for review by a Human, and if I recall right it wasn’t all that long ago that Activision Blizzard laid off a good chunk of their support staff.
I sort of suspect their solution on this one is “as long as they’re grumbling and not quitting, we wont allocate the resources needed”.
Will I get a “I’m not a bot, I just have no life” option?
Really though any time requirement to flag bots will just result in bots playing slightly less than that, and captchas are becoming easily solved because as it turns out computers are pretty good at figuring out patterns and they historically relied on the them not having enough power to do it in near real time.
Which makes it all about as useful as a sign that says “don’t”.