Settings not saving

Technical Support
1

Hi,
i want to put the game with lower volume and change resolution and bigger cursor but every time i close the game it resets to original settings

tried running the game as admin,
i checked
d3prefs.txt it is not read only
im on windows 11
tried reinstalling

2

1.) Open the Command Prompt → Start Menu → Run → taskmgr → File → Run new Task → %SystemRoot%\System32\cmd.exe → Select “Create this task with administrative privileges.” → Click OK.

NOTE: Right-click on the following batch file after saving it, and click “Run as administrator”.

(2.) Use Notepad to create this file on your desktop or another folder: Reset_Folder_Permissions_My_Documents.bat 
@ECHO OFF
SETLOCAL
ATTRIB -R -S -H "%UserProfile%\Documents" /S /D /L
TAKEOWN /R /A /F "%UserProfile%\Documents" /D Y
ICACLS "%UserProfile%\Documents" /RESET /T /C /L /Q