Pop Up PTR tomorrow.
Yeah while I wish the developers the best in finding the root cause of the bug; the fact that it isn’t easily repeatable makes this very tricky.
My money is on the fmodex64.dll file with a sound driver bug. More specifically, since it seems to be random, my guess is a race condition somewhere between the game and the sound driver. Occasionally, the game might request a sound to be played when the CPU has reached its limit on sounds and for some reason decides to hang D3 instead of just skip the sound.
I’m happy they are investigating it!
I’ll play ptr and help
Took a break from Diablo a couple days ago, but though id add this info in.
New PC bought in March: AMD5600x, Asus 570x, Windows 10 1904: got 6-7 of these 5s freezes in solo GRs on a demon hunter within 1400 paragon.
Old PC was from 2013, Intel 3770 Asus sabertooth z77 Windows 10: 1704. I disabled windows update back in 2018? Only graphics drivers were updated regularly. I’ve never experienced any freezing or lag issues the previous seasons (played s23 till about 1300p ) grouping with or playing firebirds myself when many people had this issue.
You might want a internal windows test machine on 1704 and see if any reproduceable issues can be reproduced on 1704. When I have 0 issues on a near 10 year old PC and a brand new one has issues, seems more like a windows update issue then a hardware one.
Except, this hasn’t been the case in all instances.
I have a relatively new machine (gen 7 i3, GTX1660, 32GB and nvme SSD) and an older one, and neither have the issue. I have also setup my father with a brand new 10th gen intel i7 with an RTX2060 and his has been fine.
But at the same time, I’m running older installation files of D3. I have not installed D3 fresh in a while. There has been no reason to. I just copy the D3 folder from machine to machine when upgrading, since I have 8MB DSL and don’t want to spend half a day+ downloading the game again.
Many claim this can cause issues with the file system that the install uses, though I have not seen any ill affects at all with any of my installations.
I have run multiple instances of the game from the same game folder.
My current box is running the latest 10 (21H1), updated drivers, onboard sound, etc. No problems at all. I even run razer keyboard, mouse and headset with their resource hogging software running in the background along with the battlenet launcher.
I don’t know what to tell you.
I do know that if I play Amazon music on my network, no matter what stream quality, it will always increase my latency to the point where it goes orange every so often. Soon as I kill it, no problem. But I can play a video on youtube and nothing happens. And it doesn’t matter where I play the music from, my echo, the TV, the PC, same thing. Go figure.
Update for my original thread:
I have posted the results for the survey’s I had up. There is some cross data I need to iron out, but I have to do it manually as the export feature requires a paid version. Of course.
However, I appreciate those that participated.