Psychorealm - Connection Issues

Technical Support
1

How about this output from WinMTR? Is my ISP at fault too? :slight_smile:
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                           192.168.123.1 -    0 |  432 |  432 |    0 |    0 |    7 |    0 |

|        d4-50-1-104.nap.wideopenwest.com -    0 |  725 |  725 |    7 |   15 |  212 |   12 |

|       dynamic-76-73-171-177.knology.net -    0 |  725 |  725 |    7 |   12 |   57 |    9 |

|          dynamic-75-76-35-3.knology.net -    0 |  725 |  725 |    7 |   12 |   39 |   16 |

|         dynamic-75-76-35-51.knology.net -    0 |  725 |  725 |   14 |   20 |   45 |   18 |

|        static-76-73-191-230.knology.net -    0 |  725 |  725 |   12 |   19 |   48 |   19 |

|                eqix-ix-ch1.blizzard.com -    8 |  562 |  520 |   14 |   23 |  102 |   19 |

|              ae1-br02-eqch2.as57976.net -   73 |  174 |   47 |    0 | 1942 | 4416 | 2299 |

|         et-0-0-3-br02-eqla1.as57976.net -    1 |  698 |  696 |   66 |  151 | 4417 |  108 |

|                           137.221.68.91 -    1 |  714 |  711 |   59 |   68 |  171 |   65 |

|        lax-eqla1-ia-bons-03.as57976.net -    2 |  696 |  688 |   60 |   66 |   83 |   67 |

|                           24.105.30.171 -    1 |  696 |  690 |   60 |   87 | 3066 |   62 |

|                            24.105.29.76 -    1 |  703 |  697 |   57 |   63 |   77 |   63 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
2

Hey, PsychoRealm! The connection test here looks like it is starting on our peering network here.

There’s a bit of a concern that the hop after the home network is spiking a bit, but this could just be ICMP mitigation or security/firewall that can occur, similar to our peering. It’s something to note, but may not be an actual issue. Currently, the test doesn’t appear to show any problems with the ISP or their peering, though there may be some mitigation or configuration problems that could be causing the issue.

At this moment, there aren’t any known issues with Diablo III that should be causing this issue, but I’ll keep a look out for any similar tests and reports showing the problem starting on this node. When we have additional tests confirming the issue, we can get the issue escalated to our network team to have them take a look into this further.

In the mean time, does an alternative connection or VPN help alleviate the lag in-game?

3

A post was split to a new topic: Chonkee connection issues