Not launching, grey screen then force closes

The initial thread provided DxDiag for Windows. In the Windows Error Reporting, it showed the issue with Razer Synapse for Diablo, which is apart of our known issues list.

If there is an issue or concern with a Mac Technical issue, we have a Mac Technical Support category as well. Since this thread has been inactive for some time, locking this thread. Please be mindful of resurrecting older threads. A new or more recent thread can be created to continue the discussion.