Network Disconnects on Starting Games

Since the beginning of the season, I’ve experienced more Network Disconnects when starting games than in the entire history of my Diablo 3 career. Same internet connection, same computer… What’s up with that?

When it happens you’ll need to run a pathping and post the results. You may need to select all of the text from the pathping and click the </> Preformatted Text icon in the editor window so you can display the results as they will likely contain links that can’t otherwise be posted by most posters.

This will help everyone try to diagnose what your issue actually stems from.

Hopefully, I did this right:

1  192.168.0.1 (192.168.0.1)  0.783 ms  0.645 ms  0.404 ms  0.374 ms  0.385 ms  0.381 ms *  0.513 ms  0.344 ms  0.527 ms  0.370 ms  0.411 ms *  0.516 ms  0.352 ms  0.349 ms  0.332 ms  0.423 ms *  0.558 ms (15% loss)
 2  lo0.core01.oak01.paxio.net (64.201.240.251)  1.768 ms  1.633 ms  1.549 ms  1.562 ms  1.546 ms  1.732 ms  1.682 ms  1.576 ms  1.585 ms  1.556 ms  1.559 ms  2.652 ms  1.533 ms  2.213 ms  15.706 ms  20.371 ms  6.160 ms  1.603 ms  1.618 ms  2.096 ms (0% loss)
 3  xe-2-0-2.edge01.sjc01.paxio.net (64.201.240.247)  2.883 ms  3.118 ms  2.703 ms  2.804 ms  2.681 ms  2.616 ms  2.664 ms  2.738 ms  2.744 ms  2.684 ms  2.750 ms  2.721 ms  2.712 ms  2.691 ms  2.604 ms  2.701 ms  2.855 ms  2.651 ms  2.723 ms  2.698 ms (0% loss)
 4  * * * * * * * * * * * * * * * * * * * * (100% loss)
 5  * * * * * * * * * * * * * * * * * * * * (100% loss)
 6  * * * * * * * * * * *

The 15% loss at hop 1 (your router/modem) indicates problem between your computer and router/modem.
Try the steps in this article: