[Main Thread] Windows 19041 - Freezing for 5-10 seconds

I’ve tried the dll workarounds. Doesn’t work. Can’t launch diablo.

So frustrated. Game is unplayable. Shouldn’t have to do these silly workarounds downloading third party files and going around the battle net launcher.

I just want to play Diablo without constant, character killing freezes. Is that too much to ask, Blizzard?

60 billion dollar company and one of your title games is completely unplayable.

3 Likes

What do you mean “can’t launch”? For whatever reason, the launch command in the .bat file doesn’t actually launch the game for me, but it does replace the .dll. I open Battle.net, wait for patching, run the .bat, then hit Play. Repeat every play session.

if you dont have a shortcut on desktop you would prob have to go to program files and use d3 game I was getting like 3 freezes per grift and after i did this i havent had a freeze yet. So i figure it isnt compatibe with something in win 10 no more.

I chose win8 and had 0 freezes today. I will continue to test.

Unfortunately had 2 freezes but it was over many GRs.
So I stick with this “solution” which seem to have less freezes.

And here we are in DECEMBER… what a load of croc…
You truly don’t care. Good to know what developer to NOT support in the future.

Replacing the DLL file did nothing for me. Nor does the batch file.

2 Likes

Tried all those versions… won’t let me install.

doesnt work… mine’s on the D drive and it’s not in program files. I tried changing the directories to all 3 categories but nothing happens…

Froze up - hit esc (health was gone msg - heal me) waited for 30 sec - hit the potion & esc again - awareness had tripped. Got very lucky this morning.
I can load the dummy .dll & run with no sound but this should be disclosed to new buyers & the stockholders should know they know about it - yet won’t do the work to fix it.
I have been deleting all bnet emails on the spot - however if you want to sell me something - please have a playing card deck with pictures/names/famous quotes… J W “f the looser” "others like “who cares what the games like just make it look good” others like the “you don’t have a phone” and all the other insults “we didn’t make that game” . I’d buy a deck of cards like that & you could incorporate it into the shooter games - include some 50 foot slow fire targets with photos & quotes - I’d buy those as well…

2020.12.04 08:46:38.505098600 Initializing client world a3dun_ruins_frost_city_A_01…
2020.12.04 08:46:38.505478200 Enabling loading screen for 4, 4
2020.12.04 08:46:38.507401400 Disposing UI for World
2020.12.04 08:46:38.602297000 Disabling loading screen for 1, 4
2020.12.04 08:46:40.249563200 Disabling loading screen for 2, 4
2020.12.04 08:46:40.249811300 Disabling loading screen for 4, 0
2020.12.04 08:47:17.921126700 Enabling loading screen for 4, 4
2020.12.04 08:47:17.921409500 Initializing client world a3dun_ruins_frost_city_A_02…
2020.12.04 08:47:17.921564200 Enabling loading screen for 4, 4
2020.12.04 08:47:17.924847500 Disposing UI for World
2020.12.04 08:47:17.929206100 Disabling loading screen for 1, 4
2020.12.04 08:47:18.083866900 Disabling loading screen for 2, 4
2020.12.04 08:47:18.084058500 Disabling loading screen for 4, 0
2020.12.04 08:47:39.387553600 FMOD Error sound not ready in 200ms
2020.12.04 08:47:42.462024800 FMOD Error sound not ready in 200ms
2020.12.04 08:47:45.535272000 FMOD Error sound not ready in 200ms
2020.12.04 08:47:45.757486000 >>> Kato BnetParty::LockPartyForReason GAME_IS_PAUSED(4)
2020.12.04 08:47:45.757718700 >>> Kato BnetParty::SetJoinPermissionPreviousToClose token=9 new=CALLTOARMS_QUICKJOIN(4) old=CALLTOARMS_QUICKJOIN(4) LockPartyForReason_SetAttribute_JoinPermission_PreviousToClose
2020.12.04 08:47:45.757869600 >>> Kato BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=CLOSED_GAME_PAUSED(2) reason=GAME_IS_PAUSED(4)
2020.12.04 08:47:45.925519100 >>> Kato BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CALLTOARMS_QUICKJOIN(4) new=CLOSED_GAME_PAUSED(2) reason=GAME_IS_PAUSED(4)
2020.12.04 08:48:04.269017100 >>> Kato BnetParty::UnlockPartyForReason GAME_IS_PAUSED(4)
2020.12.04 08:48:04.269307200 >>> Kato BnetParty::CloseStatusChange_SetJoinPermission newPartyJoinPermission=CALLTOARMS_QUICKJOIN(4) reason=GAME_IS_PAUSED(4)
2020.12.04 08:48:04.439922600 >>> Kato BnetParty::CloseStatusChange_SetPrivacyLevelCallback code=0 old=CLOSED_GAME_PAUSED(2) new=CALLTOARMS_QUICKJOIN(4) reason=GAME_IS_PAUSED(4)
2020.12.04 08:48:13.265313400 [Telemetry] (TELE): Requested sending batch messages by multi-part http POST messages count 1
2020.12.04 08:49:45.803449800 Initializing client world a3Dun_Crater_Level_03…
2020.12.04 08:49:45.803863800 Enabling loading screen for 4, 4
2020.12.04 08:49:45.807843200 Disposing UI for World
2020.12.04 08:49:45.895610500 Disabling loading screen for 1, 4
2020.12.04 08:49:46.113829400 Disabling loading screen for 2, 4
2020.12.04 08:49:46.114026300 Disabling loading screen for 4, 0

damn SC sucks but its the only way to play with sound so you loose gold - not all your hard work.

really I would buy a deck of cards & some slow fire targets…

I just started having this issue 2 days ago. I couldn’t get the batch file to actually launch d3, it pulls the bnet client to the front but doesn’t do anything so I just replace the file (NBD). This did lead me to a more frustrating revelation though.

I’ve wondered why since vanilla launch I couldn’t get a stable frame rate even though my computer was way above specs. Turns out Diablo 3 has been incompatible with the onboard soundcard on my motherboard this entire time, and it’s never been fixed. What a joke.

I tried what somone has said to just put sound on / music off, and turn everything to " 1 " and i changed to 16 channels. This way you dont hear anything at all, and i have done alot of solo runs and a few znec runs without any freeze so far. So could be worth a try.

good to know it’s not issue from my pc. Bye diablo.

1 Like

I use the “Fmode” trick and my HC hero’s have not had a freeze since I started using it.

Tech Support doesn’t understand the “Fmode” trick does actually work.

Thanks much to @foureight84 for giving us this fix!

You have enough data and a lot of players trying to do your job for you. Two huge updates and same thing. game freezes. I think the easy solution is to stop playing Diablo. No point in playing the poor child of the Warcraft family.

Freezes galore. Get 3 to 4 freezes lasting from 5 to 10 seconds every game and it gets me killed a LOT.

1 Like

I want my 6 dead toons back.
The last one was a real gotcha. The update from Monday put the old fmodex.dll back and I didn’t notice. First video freeze killed me… At 99% Grift which would have been a new personal best. But again, my progression ready gear is deleted by Blizzard.

So, I’ll make a batch file to replace the fmodex.dll EVERY TIME I play the game.

Blizzard Installed Version
File description : FMOD Ex SoundSystem
File version : 0.4.34.20
Product version : 4.34.20
Copyright : Firelight Technologies 2004…
Size : 949KB

Replacement file found on the web
File description : FMOD Ex SoundSystem
File version : 0.4.34.12
Product version 4.34.12
Copyright : Firelight Technologies 2004…
size : 888KB

These descriptions are found by right-click -> properties -> Details tab
I am not linking a source, use due diligence.

My mind is blown. I can only assume the reason this is not fixed is because it will cost money.
They could change the calls into the sound system. They could change the drivers they use. They could get Firelight Technologies to do some of the work. I’ve read 3 or 5 or so people saying it only happens in Diablo 3 of the many games they play.
(edit: maybe they could just find a different version of the driver that doesn’t cause the fail. I worked in a 5 employee business, and when a customer showed us a bug, we had it fixed usually the same day.)
Shame.

2 Likes

tried the fmod64.dll trick and it stopped the freezing issue but now have no sound :(. This issue has been going on for a long time now it seems. Still no official fix?

I have the same problem, it started in Season 22.

Every 3-4 rifts I get freezing for 5 seconds.
FMOD Error sound not ready in 200ms
FMOD Error sound not ready in 200ms
FMOD Error sound not ready in 200ms

I have a second problem… memory leak… HUGE
I have 16GB RAM and after 1h of Grater Rifts I get a lot of windows errors.
Out of memory messages and other apps are closing or not responding like Skype or even Battlenet app.
FMOD Error during ‘FMOD_Channel_SetPosition 2’: An invalid seek position was passed to this function.
FMOD Memory - total: 178257920
FMOD Memory - allocated: 58535552, - max allocated: 67695624

Before the season start I reinstalled windows 10 x64, on 1st of November.

I had the memory leak problem before Season 22 but now is more often.

Its a pretty significant issue that deserves attention and a fix imho

1 Like

And still no blue post.
Keep updating this thread until we get an answer guys !

2 Likes

This just happened today, after a Microsoft AND an Nvidia update (gathering from this thread, it’s likely the MSFT update). That update was KB4592438 (OS Builds 19041.685 and 19042.685) which included the following changes:

Security updates to Microsoft Edge Legacy, the Microsoft Graphics Component, Windows Media, Windows Fundamentals, and Windows Virtualization.

I’m about to reboot and move to 20H2. Let’s hope that changes things because holy CRAP is it freezing a LOT and for typically 30s at a time, making the game completely unplayable!