I brought the jewel up to 50 today, while it was in my stash, not equipped on my season barabarian.
Then I wanted to pick it out of the stash to equip it and it is gone, nowhere to be found.
I logged through my 2 season charakters and none of them both are wearing it.
When doing another greater Rift and talking to Ursi the gem is there, shown as level 50, but then in any inventory or bank slot, it isn’t there.
Not a bug.
If Urshi offers to upgrade it, it’s in one of these locations…
Your hero’s inventory
Your hero’s equipment (i.e. in a ring / amulet)
Your follower’s equipment (i.e. in a ring / amulet)
Your Stash (could be inside a ring / amulet)
Cannot find Legendary Gem but can upgrade it at Urshi.
If Urshi can see the gem and you can upgrade it, it exists somewhere. Most likely it can be in one of your follower’s slots is a common hiding place. You can search for the gem by placing a different legendary gem in the top left slot of each stash page then clearing a GR. Note which gem is directly to the left of the missing gem and go to that stash page and the gem is somewhere on that page. If its on an end then its either in your inventory or on your follower.
–==[ EDIT ]==–
Meanwhile, in the Flavour of Time on your Barb’s Templar we find…
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The classic gem confusion. If Urshi can see it, it’s not missing. It’s just hiding in plain sight. It’s very easy to accidentally place it inside a piece of jewelry if you have some them on the same stash tab as the gems.
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Thank you so very much…
I can’t think about why my templar had it, but now I’m a happy camper again =)
Cheers
Ang