Just checking are our CMs still alive?

I hope you guys are doing well and will have the D4 blog and season 24 patch notes up soon. :ok_hand:

  • Take care and do not let some of the people on the forum get under your skin. :metal:
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CM´s as well as our unknown Mods are still here, doing well and are watching :slight_smile: :sunflower:

Just the other Day in the Musik-Thread (why did you deleated your posts? the Songs where great !), they enganged and altered the entrance-post, due to my faul mouth.

They are always watching … but arn´t allowed to engange with us, if not needed. And when, its always over the CM as ambassador.

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These days the streamers consolidate feedback and it is much easier to deal with them than collect individual feedback on this forum. They also like reddit and twitter and other sources of controlled feedback.

So this forum is more for venting and occasional mass protest like with the GOD nerf. Pretty dull these days since this patch didn’t incentivize season play with OP buffs.

When the CMs don’t say anything, they become LCMs… :eyes: Lurking Community Managers… :eyes:
:stuck_out_tongue:

A good thing, no doubt. It’s good to have a taste of what your character or team can do by themselves. :slight_smile:

It depends on the Question, not the Media, why and when they respond :confused:

If you would post something here, they would aswer as well and not only on Reddit.

One of them are responding to Immortal thread few days ago though.

So I guess they are still alive. They are rather active at twitter though.

I hope its soon too.

Perhaps the forces of evil got to them, meaning it is up to us to find and save them.

Just a possibility… lol…

I don’t think the Diablo Twitter is handled by our CMs directly. I think they have a Social Media person doing that.

Our CMs are alive though. They are especially working on feedback from the current Diablo Immortal test that is going on, prepping for the next D3 season PTR, working through whatever D2R projects they are preparing for, etc. Oh, and the next installment of the D4 update blog is due soonish.

Let the betting begin!

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June 30th before the janitor turns the lights out.

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I’d say 22nd.

:confetti_ball: :confetti_ball: :confetti_ball:

I was talking about something more personal level though…

https://twitter.com/PezRadar

As you see, three CMs can ignore the forum three times better that the one we had before.

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Where do you get this from? You do realise, they might just have recieved a report from others and checked it out?

Sure.
They don´t follow proactivly the Discussions and wont read everything.

But there are many, who do read in the Forum on theyr own.

No one knows what activity the blue ones do. All we know is, we got represented by a couple not long ago and there has not been word since really. This lacking of communication, I hope it does not carry over to D4

Just because you dont know it, it doesn´t mean that no one lnows it.

The Forum´s are just a tiny Fraction of theyr Work.

The forum is where the commercials are at. It is where you reach out and is being heard by the players. It is to keep your business alive.
Do you know what they do? Anyone else wanna chip in? No? Oh okay.

It might have been the main communications stream 20 years ago, but it is not anymore. Players have diversified to Social Media, Twitch, YouTube, Discord, etc.

Marketing and communications campaigns utilize multiple means of communications as a result - because that is where most of the players are. Of course, the most effective way to get eyes on something is the Launcher that everyone has to use!

For Blizzard, they seem to view the forums as a means for players to talk about the game with other players. They do review that feedback and include it in their reports.

They don’t consider forums the main source for News though. That is usually done as a Blog post on the main page, then linked to multiple viewing sites.

Most of what CMs do is not easily visible to us. Writing news blogs, jumping through approvals and publishing hoops, working on marketing/player engagement campaigns, setting up media engagements, working with Influencers, collecting tons of feedback from all the various media sites, communcating that in written and verbal forms etc.

Here is an opening for CM for SEA that gives some ideas of what they do.

Job Description:

The position can be based either in Singapore (on a work-from-home basis) or in our Sydney office (with temporary work-from-home in Australia until COVID-19 restrictions are lifted).

Your Mission

As a Community/Influencer marketing expert, you will join a close-knit team working together to spread the word about one of the biggest and most exciting entertainment properties in the world! This position will support pre-release, launch, and post-release programs across several community networks. You’ll play a vital role to work closely with a vast list of streamers and content creators who share your enthusiasm for games in helping to lead strategy, creativity, production, and relationships in SEAI.

Responsibilities

  • Develop community activations that acquire new fans and engage existing ones.
  • Assist Communications team in developing influencer campaigns across streaming networks and content creator platforms.
  • Coordinate directly with streamers, creators, influencers, and business managers or agents to build and execute key influencer, high-impact programs in SEAI.
  • Deliver against global social posts and curate culturally relevant content for your market.
  • Provide the voice of our players back into the business.
  • Help craft our narrative message, including talking points, messaging, and social posts.
  • Work closely with the rest of the integrated marketing team (Brand and Communications) to support key pre-release beats, content release opportunities, and post-launch calendar dates.
  • Support tours, event executions, live streams, trade show activations, partner promotions, and competitions as well as other opportunities to share our games.
  • Manage real-time reporting across streaming networks, creator platforms, social media, and community discussions; including analyzing key performance data, industry trends, and emerging opportunities.
  • Work on deadline, balance multiple projects, and manage toward results.
  • Support product launch PR logistics, including launch programs and experiential opportunities.
  • Track program budgets, invoicing, and reporting.

Player Profile

  • 3-4 years experience in community management in the video games industry, entertainment, or associated agencies.
  • Excellent verbal and written skills in English.
  • Extensive experience with social media platforms and streaming networks applicable to the region.
  • Experience supporting mass, pop-culture products and/or entertainment brands.
  • Extensive knowledge of video games, video game platforms, and associated pop culture (i.e. Esports, Cosplay, etc).
  • Mobile experience/knowledge is essential.
  • Ability and interest in traveling for events.
  • Proficiency with Microsoft Office, including PowerPoint, Keynote, Adobe Reader.
  • Professional experience with tracking and reporting platforms.
  • Proven ability to interact and communicate effectively with a variety of business functions and team leads.
  • Ability to evaluate performance data and deliver insights based on agreed-upon metrics/KPIs.
  • Detail-oriented, self-directed skills including the ability to manage multiple tasks and projects simultaneously, including adaptability to fluid and last-minute changes.
  • One additional language capability other than English from the following is highly desirable: Thai, Hindi, Chinese, Vietnamese, or Bahasa
    Note: The position can be based either in Singapore (on a work-from-home basis) or in our Sydney office (with temporary work-from-home in Australia until COVID-19 restrictions are lifted)

Our World

Activision Blizzard, Inc. is the world’s largest interactive entertainment company, with operations across North America, Europe, and Asia. We are home to some of the most beloved entertainment franchises including Call of Duty®, Skylanders®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™, and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users across the globe, making us the largest gaming network on the planet!

We’re proud to be included as one of FORTUNE’s "100 Best Companies To Work For®” for five consecutive years and for having received a perfect score on the 2019 Corporate Equality Index released by the Human Rights Campaign Foundation, the educational arm of the nation’s largest LGBTQ civil rights organization. We’ve earned a spot on FORTUNE’s “World’s Best Employers,” “Most Admired Companies,” and “Future 50” lists, in addition to, being ranked one of Fast Company’s World’s Most Innovative Companies in Gaming for three years in a row. Our global employees are some of the best and brightest talents across engineering, entertainment, media, and technology.

The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

Activision Blizzard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

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