Greater Rifts not updating

[DragonJeff77-1135]

Quick noob question. I have done a GR 82 but it still says my personal best is a 70. I was wondering why is not updated. If anyone can answer this for me.

[Fred-1383]

I have the same issue. I cleared GR128 and then 129 but my personal best is still listed at 127…

[Schyzo-11158]

same to me, i did a gr 130 in a public game, but i still have the old 128 record

[DragonJeff77-1135]

Thanks I am not the only one lol. Maybe I started really late or the server not updating. Hopefully they will see this post.

[Pja-11980]

This seems to be a recurring issue that appears every month or two…

You might want to go and post this in the bug report section.

[Meteorblade-2266]

@Pja-11980

You might want to go and post this in the bug report section.

The Bug Report forum already has lots of reports about this…

Off season leaderboard didn't updated for me

I just cleared a solo 125 Greater Rift with my necromancer which took me multiple tries and when I finally did it with 9 seconds remaining, it didn’t updated in the leaderboards… how can I fix this? Americas server

Season Leaderboards are not updating

I made a new 3 person record but it was not recorded on the NA servers

Leaderboards Still Updating?

I just posted what should’ve been a Leaderboard run on Solo Crusader but I’m not seeing it show up. I’ve heard these stop working near end of season, is that the case or are they locked?

Greater rifts clear not showing!

I finally was able to clear a Greater Rift 150 with a team of 4, all been playing this game since it came out. But my 150 clear did not show up/updated. So we Cleared another GR150 right after, also cleared, and still doesnt show. Really annoyed since was my first 150 ever. PLEASE FIX THIS BUG!

Did not get ranked

Just completed a GR 130 solo as a DH on NA server on the 2/11/2020 about 21:30 AEST with a personal best of 14:33.683. My personal best status has not been updated? It still reads that my highest GR is 125. I note that I did acquire the updated Blood Shard count to 1800. Can you please update my personal best. Cheers,

Did not get Ranked

I recently cleared a GR-129 with 39 seconds left on the clock, but for some reason i didn’t get any ranking for it my previous best was a GR-128 in which i was at the time ranked 119 on the solo Barbarian leader-board. my position didn’t change. but i have unlocked GR-130 in my drop down menu for GR in game. i didn’t experience any strange lag issues during the run. i don’t know what happened but it must be a bug of some description. on NA

[PezRadar]

Thx all - We are looking into this one.

[Maybeyes-11464]

Same here, i just did season solo Demon Hunter GR136. The time is 13:03.683.
It’s not recorded on the leaderboard. I have some print screen if required as evidence

[WhiteOak-6605]

Hi there, I’ve just did a Solo Necromancer GR141, and it is not recorded on the leaderboard, my shards limit is updated to 1910 shards, however the leaderboards still shows my old record of GR136 [North America Server]

[Annie-1140]

same here, did dual 142 yesterday still shows 140 on both leader board and personal profile.

[bnguy-1410]

sad me and a friend got rank 1, 2 player time 4:41, but no update
I have screenshots of the clear if needed.

[Archangel-11559]

if you have don gr 82 you are no noob.

[Archangel-11559]

i have a feeling the server for this game might have been hacked. in addition to not being able to update i get kicked out of games and blackscreened now and then and about half of my clan is no longer listed. it looks like they had a problem like this back in august so hopefully it will be fixed shortly. probably just a bad actor putting some hate on the blizz community in the form of a virus.

[Archangel-11559]

#pja …my guess is that they know about it.

[DragonJeff77-1135]

Thanks. But it kinda easy with G.O.D DH lol

[Poinard-6169]

Just happened to me as well on the AU1 server, I cleared a GR on my seasonal HC DH that should have been reflected in my Personal best and on the leaderboard. The blood shard cap was increased.

[edmorize-6126]

I have the same issue, i did GR128 solo on necro record at season 21 and didn’t update, please fix it

[Jafo72-1664]

Same. Just did Wiz solo 125GR with no reflection on leaderboard

[SkizzyGsus-1459]

Will my new clear be updated? I just passed a 140 at 14:41 which should be rank 4 on Solo Monk. I have a photo and video of me closing the rift, I am happy to send.

[VitaKaninen-1422]

@SkizzyGsus-1459

Will my new clear be updated?

This same thing happened in the last few weeks of the previous Season, and they did not update any records last time. Many of those people had photo and video proof as well, but it did not matter.

I expect it will be the same this time as well.