Getting Error 395017

Cannot copy chars from US to PTR ? What I am missing ?

https://us.diablo3.com/en/blog/23179288/patch-267-ptr-begins-1017-10-14-2019#_PTR_Character_Copy

Please note that you can only copy characters from one gameplay region at a time. If you choose to copy characters from a different region, any previously copied PTR characters will be lost. In addition, you can only copy characters over to your PTR account once every 24 hours. Attempting to copy characters before this cooldown is up will result in an error.