Diablo 3 Forums

Game Not Starting

Technical Support

Maskraider-3992 November 15, 2019, 10:03am 2

Grimstout:

Problem signature:
P1: Razer Synapse Service.exe
P2: 1.0.0.0
P3: 5daf6324
P4: RzCtl_051C.dll

Seems Razer driver has some problem. Maybe this sticky post would help:

Known Technical Support Issues - [Updated June 21, 2020!] Technical Support

We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creating a new topic! Additionally, double check our bug-related issues which can be found on our pinned posts over on the Bug Report Forums. Crashes Gray or White Screen Crashes Due to Razer Chroma Software Performance FPS with Razer Chroma Software Installed

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