Freezing on 1 account only

This account is freezing as soon as I log into the game and land without my skills.
I have 3 other accounts which can log in with no problems so the issue is not my computer or network, etc.

This it the account that I used in the past season so the problem must have something to do with season end and all of the items in my mail? I logged this account in yesterday before season end and had no problem.

Hope this is helpful in finding the culprit:)

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I have a similar issue. I think it’s server side

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