Fmodex.dll freezing problem persists

Hello, I know that the game has a problem with the old sound file, which there has been some discussion around. I recently purchased an Alienware laptop to play this game, which comes with windows 10, and the game is unplayable due to that sound file problem. Is there an update on resolution? Somehow this doesn’t seem like a difficult fix, given the existing suggestions that seem to work temporarily.


The last update is this message from Blizzard:

No news when “introducing the fix and aiming for a release that will be made available soon” will actually occur.