Error code 30016

[Ariannwen-21678]

When i play diablo 3, its fine up until i face the skeleton king then it says ‘ thank you for playing the trial version please upgrade to continue’. When i then try to upgrade i got ‘error code 30016’. The thing is as far as i was aware i had the full version of this game when i purchased it and downloaded it from the website

[Caterpepi]

Hey, Ariannwen! This is currently a known issue and we’re tracking reports on this thread.

[Main Thread] Problem Loading Game License Code 395000 / Error 300016

I cannot log into Diablo 3, instead I receive “There was a problem loading the game license. Please try again. Code 395000” I CAN successfully log into WoW, Overwatch, and Call of Duty MW. I have tried restarting my Modem/Router and I checked the network connection to make sure everything is stable. I have rebooted the PC and made sure nothing in the background could be the cause, and that also includes checking my security/antivirus. I am on Version2.6.9.68722 which is showing as the most u…

One workaround that another player mentioned is to try 32-bit mode:

1. On the Blizzard Application, go to Diablo III.
2. Click on Option , then go to Game Settings.
3. Scroll down to Diablo III and check “Launch 32-bit client”
4. Retest Diablo III.

This is not a permanent solution, but a possible workaround to the issue. We are still continuing to investigate the issue. As we have a main thread on the issue, this thread has been closed. To continue the discussion, please refer to the main thread! Thanks for your report